India - Hyderabad - Aiviq - Senior Data Platform Support Analyst

About the Role

We are looking for a Data Platform Support Analyst to join our team, supporting and maintaining our Azure Data Platform ecosystem. This role requires experience in Azure SQL, Azure Data Factory (ADF), and Synapse Analytics , along with exposure to Snowflake . You will work closely with data Architects, data engineers, and customer services team to ensure the reliability, performance, and security of our data platforms.

Key Responsibilities

• Handle incident management, root cause analysis, and implement preventive measures.
• Ensure adherence to Data Platform Support SLAs and KPIs , proactively monitoring and responding to incidents.
• Monitor and maintain Azure SQL databases , ensuring optimal performance and availability.
• Provide support for Azure Data Factory (ADF) pipelines, troubleshooting failures and optimizing workflows.
• Maintain and troubleshoot Azure Synapse Analytics , including serverless and dedicated SQL pools.
• Provide support for Spark Notebooks in Synapse , troubleshooting execution failures and optimizing Spark jobs.
• Provide support for Apache Spark and Delta Lake , troubleshooting issues and ensuring performance optimization.
• Support Snowflake workloads and assist in integrating it within our data ecosystem.
• Monitor and troubleshoot ETL/ELT processes , ensuring data integrity and reliability.
• Work closely with data engineers to optimize database queries, stored procedures, and indexing strategies.
• Manage data security, access control, and compliance within the Azure Data Platform.
• Automate routine support tasks using PowerShell, Python, or Terraform .
• Collaborate with DevOps teams for CI/CD pipeline management and infrastructure as code (IaC) deployments.
• Support data governance and metadata management using Azure Purview or other data cataloguing tools.
• Follow internal processes and security guidelines to maintain data platform integrity and compliance.

Required Skills & Experience

• 5+ years of experience in a data platform support or database administration role.
• Strong hands-on experience with Azure SQL, Data Factory, and Synapse Analytics .
• Experience with Azure Data Lake, Delta Lake, and storage management in a cloud environment .
• Experience with Spark Notebooks in Synapse and troubleshooting Spark-based workloads.
• Experience with Apache Spark and Delta Lake , troubleshooting performance issues and optimizing data pipelines.
• Exposure to Snowflake and experience in troubleshooting its queries and integrations.
• Understanding of ETL/ELT processes , data ingestion strategies, and performance tuning.
• Knowledge of PowerShell, Python, or SQL scripting for automation and support tasks.
• Experience with Azure Monitor, Log Analytics, and Application Insights for performance monitoring.
• Strong analytical and troubleshooting skills, with an ability to resolve complex issues.
• Experience with ITIL framework and incident management best practices.

Nice to Have

• Familiarity with Azure DevOps, Terraform, or Bicep for infrastructure deployment.
• Knowledge of Azure Purview for data governance.
• Certification in Azure Data Engineer or Azure SQL Admin is a plus.
• Exposure with Microsoft Fabric .

About Aiviq

• Aiviq is growing UK-based FinTech, specialising in developing SaaS products for the world’s investment
• Managers. We are backed by Alpha Financial Markets Consulting Plc, a global Asset & Wealth Management
• Consultancy.