Intake Specialist (Law Firm)

We are seeking an Intake Specialist to serve as the first point of contact for potential clients, ensuring a professional and welcoming experience.

Key Responsibilities

• Client Intake: Answer calls and gather initial case information.
• Screening: Evaluate potential cases based on firm criteria.
• Scheduling: Coordinate consultations with attorneys.
• Data Entry: Maintain accurate client records in the system.

Qualifications

Experience: Customer service or call center experience preferred.

Skills

• Strong communication and interpersonal skills.
• Ability to handle high call volume.

Attributes

Professional, organized, and empathetic.

Compensation

$50,000 – $65,000 depending on experience