Enrollment Fulfillment Supervisor
Maxicare Healthcare (Philippines) · Maxicare-Head Office, Makati City, Makati, National Capital Region, Philippines
About The Role
Responsibilities: ● Performs case underwriting tasks (medical and risk profile evaluation) that supports profitable growth, retention and client objectives across life insurance product lines; ● Performs enrollment and eligibility valuation tasks; ●Adheres to guidelines in the use of underwriting authority related but not limited to enrollment, eligibility evaluation, risk acceptance, risk rating and reinsurance placement. ● Requests for immediate supervisor’s assistance in the underwriting, direction, risk selection and resolution of cases beyond own authority limit and capacity. ● Collaborate with multiple stakeholders to resolve and identify improvements in underwriting and onboarding of new business; ● Provide underwriting support in the product development, pricing, reinsurance and plan administration initiatives; ● Ensures timely update and monitoring of underwriting systems like MID; ● Secures relevant mentoring, training and self-development opportunities; ● Follow cost controls, expense management, and standards of the department; ● Ensures departmental and individual objectives are met. Culture-fit and Values (What qualities should the Talent possess?) Demonstrates: 1. Analytical and strategic thinking skills - ability to analyze a situation and suggest a plan of action 2. Effective communication skills - clear in conveying information to different stakeholders either written or verbal. 3. Collaborative skills - can motivate, encourage and work with different stakeholders to successfully achieve a common goal. 4. High level of Integrity - promotes and adheres to a professional, responsible and ethical decision-making practice. Qualifications (Who are we looking for?) ● Bachelor’s degree in any business-related course or medical-related course. ● At least 2-3 years combined experience in the life insurance industry, preferably in roles related to underwriting and reinsurance across all product lines. ● With experience in developing and managing relationships with different key stakeholders. ● Possess good analytical skills. ● Proficient with Microsoft, Google workspace or any similar purpose applications. ● Strong written and verbal communication skills.
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