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Debt Collection Agent

RSM UK · Brentwood, Essex, GB

External listingfull-timeabout 2 months ago

About The Role

Make an Impact at RSM UK Our Consulting team have ambitious growth plans, and we want you to be part of our journey. You would be joining the consulting team at an exciting time as we strengthen and grow our six solutions: business transformation, deal services, finance function support, risk and governance, forensic and investigation services, and restructuring. Our team of experts work collaboratively to provide tailored and client-centric solutions, delivering a premium service through every interaction, giving our clients confidence as they build sustainable, future-fit businesses. RSM Creditor solutions provides a variety of market leading products and services which supports all types of large and small businesses, as well as professional practices, across the UK. These services include our Portfolio Risk Management and Tracker systems; post insolvency claims management services and corporate debt recovery. Our debt recovery team offer an innovative and effective corporate debt collection solution, and our expertise spans the Utilities, Telecoms, Asset-Based Lending and Business Restructuring sectors. We are seeking a Debt Collection Agent to manage a varied portfolio of accounts across the utilities, construction, and corporate lending sectors, focusing on the recovery of distressed debt, sales ledger reviews, and post insolvency debtor book collections. The successful candidate will be instrumental in delivering exceptional client service, building strong sector relationships, and supporting the growth of our debt management offering. You’ll make an impact by: Proactively managing and recovering overdue corporate debt through effective customer engagement, negotiation, and tailored repayment solutions. Utilising in-house risk tools, including Tracker, to assess customer financial health, identify business distress, and recommending appropriate recovery strategies. Identifying opportunities for escalated recovery action, legal intervention, or additional service solutions that maximise client outcomes. Providing insightful debt analysis, reporting, and portfolio updates, enabling clients to make informed risk and recovery decisions. Collaborating across teams to support clients with portfolio risk solutions, customer vulnerability considerations, and delivering exceptional client service through regular updates and being the point of contact for client communications

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