Benefits Specialist

Here’s the Difference You’ll Make The Benefits Specialist oversees the day-to-day administration and processing of employee benefits programs. The incumbent serves as the point of contact for benefits inquiries, conducts employee orientations, and facilitates cascades. The role also provides key administrative and analytical support during annual benefits reviews and program renewals. What y ou’ll do .. a. Administrative Processing and Coordination: Handles the processing of day-to-day benefits transactions within and outside the Human Capital Management (HCM) system. Coordinates with internal stakeholders (Payroll, HRMS, Finance) to ensure seamless benefits administration and maintain accurate, up-to-date employee records. b. Benefits Communication: Act as a resource person for benefits inquiries and availments. Develops clear, well-structured communication materials and delivers orientations to educate employees on benefits programs. c. Benefits Review, Renewal & Cascading: Supports the review, update, and annual renewal of applicable benefits programs by consolidating and analyzing utilization data to recommend enhancement proposals. Facilitates the roll-out of updated benefits programs across the organization. d. Vendor Liaison and Negotiation Support: Serves as a key contact for service providers and insurance brokers; assists in gathering, evaluating, and benchmarking proposals to support contract negotiations. e. Employee Engagement & Wellness: Leads and implements employee engagement activities, wellness initiatives, and campaigns related to company benefits. f. Policy and Process Documentation: Formulates, updates, and maintains benefits policies and internal process documentations to ensure operational continuity. g. Audit and Compliance Assistance: Assists in internal and external benefits audits by maintaining complete records and providing necessary documentation as requested. You’ll thrive in this role if you.. Educational Background · Bachelor's Degree in Human Resources, Business Administration, Psychology, or any behavioral or business-related course. Professional Experience · 1 to 3 years of relevant experience in benefits administration, HR operations or total rewards. Competencies, Skills, Knowledge and Abilities a. Leadership Competencies · Operational Reliability & Discipline: Demonstrates a high level of conscientiousness, ownership over administrative processing, meticulous attention to detail, and data accuracy with minimal supervision. · Proactive coordination and collaboration: Establishes strong working relationships with internal teams (Payroll, Finance, HRMS) and maintains a professional, collaborative rapport with external vendors to resolve operational issues seamlessly. · Communicates clearly, and appropriately across all levels of the organization, translating complex benefits policies into accessible information for employees. b. Technical Competencies · Sound understanding of Philippine labor laws related to Compensation and Benefits. · Proficiency in benefits administration, record-keeping, and maintaining strict confidentiality. · Proficiency in HCM / HRMS systems, Microsoft Office Suite (Excel, Word, PowerPoint), and visual design tools (e.g., Canva). · Fundamental data analysis skills (e.g., consolidating utilization report data). c. Others · Strong customer service orientation. · Proficient verbal and written communication skills. What’s in it for you at 2GO Own enterprise impact. You are trusted to influence decisions and enable the business to perform at its best. Grow in a valued community. Your work in a culture that listens, collaborates, and invests in your long-term success. Excel through expertise. You are empowered and recognized for delivering high standards and smart solutions. Be recognized and feel valued—at work and beyond. Receive and enjoy competitive compensation, performance bonuses, incentives, travel perks, Day 1 access to health and wellness programs and paid time off designed to support your well-being.