Commercial Manager

Group Company: Marks and Spencer Reliance India Private Limited Designation: Commercial Manager Office Location: Position description: As a Commercial Manager, your main goal is to lead your team, drive sales, and manage the store's overall performance. Your key responsibilities include: Primary Responsibilities: 1. Team Leadership: · Build a Strong Team: Develop a motivated and high-performing team that is committed to achieving goals. · Lead by Example: Encourage your team and create opportunities to boost sales through positive leadership. · Manage Performance: Oversee Section Managers and store staff, offering guidance and coaching to improve performance. 2. Sales & Store Operations: · Drive Sales: Promote sales growth by analyzing trends like footfall, customer conversion rates, and average purchase value (UPT). · Achieve Sales Targets: Ensure the store meets its sales targets and adjust strategies when needed to stay on track. · Seasonal Planning: Make sure the store is prepared for seasonal events and has the right staffing levels in place. 3. Store Presentation & Competition: · Implement Brand Guidelines: Follow and enforce guidelines for visual merchandising (VM) and marketing to maintain the brand image. · Stay Competitive: Keep an eye on local competitors and take steps to gain an advantage in your market. 4. Customer Experience: · Connect with Customers: Build strong relationships with customers by understanding their needs and preferences. · Respond to Feedback: Listen to feedback from both customers and staff, and share valuable insights with relevant departments for improvement. 5. Stock Management & Operations: · Efficient Stock Management: Ensure smooth and accurate stock processes to keep the store well-organized and prepared. 6. Staff Engagement & Communication: · Regular Briefings: Keep your team updated with regular meetings, sharing important information and recognizing their achievements. · Employee Development: Provide timely feedback to help your team improve and conduct performance appraisals to track growth. Additional Responsibilities: Reporting Team Reporting Designation: Reporting Department: Educational qualifications preferred Category: Field specialization: Degree: Academic score: Institution tier: Required Certification/s: Required Training/s: Required work experience Industry: Role: Years of experience: Key Performance Indicators: Required Competencies: Required Knowledge: Required Skills: Required abilities Physical: Other: Work Environment Details: Specific requirements Travel: Vehicle: Work Permit: Other details Pay Rate: Contract Types: Time Constraints: Compliance Related: Union Affiliation: