Product Operations Manager - TikTok LIVE

About

The TikTok LIVE team's mission is to work hand-in-hand with creators & influencers, agencies, and partnership organizations to create an environment that brings communities together in real time to create meaningful and interactive connections around the globe.

Responsibilities

• Develop and execute end-to-end growth strategies for specific creator segments based on data-driven business objectives.
• Conduct full-cycle post-mortems and ROI analyses to identify high-impact strategies and scalable implementation paths.
• Define and track clear success metrics for all creator initiatives, ensuring alignment with global ecosystem health.
• Partner with the Product team to translate creator needs into actionable requirements and drive the continuous improvement of features.
• Design education programs and "improvement guides" that help streamers professionalize and achieve sustainable growth.
• Monitor the LIVE content ecosystem to identify emerging trends, pain points, and competitive opportunities.
• Lead the planning and execution of creator-facing campaigns, from initial concept to comprehensive performance review.
• Orchestrate collaboration between Product, Marketing, and Data teams to ensure seamless project delivery across global departments.

Minimum Qualifications

• Bachelor’s degree or higher with 3+ years of experience in product operations or project management; experience in the entertainment livestreaming industry is highly preferred.
• Experience with entertainment or social products such as gaming, livestreaming, or music, paired with a creative and innovative mindset.
• Exceptional data analysis skills and logical thinking, with the ability to solve complex problems and distill operational learnings to guide future iterations.
• Proactive professional with the ability to perform under pressure, manage cross-functional projects, and quickly drive solutions for campaign challenges.
• Full professional proficiency in English for both written and oral communication within a global working environment.