Customs Broker | Build & Launch Customs Operations in Germany
novapost · Berlin, Germany
About The Role
From Ukraine to Europe: Nova Post Europe is already operating in 16 countries and continues to grow every day. Our team is united by a desire to move forward, achieve results, and build scalable logistics infrastructure across Europe. We are looking for people who want to create more — a large-scale European project born in Ukraine. We are looking for a Customs Broker who will ensure fast, compliant, and uninterrupted customs clearance processes, and will also build and launch an in-house customs brokerage function in Germany from scratch. Tasks Main Responsibilities • Launch of customs brokerage function in Germany: creation and development of in-house customs operations (in-house brokerage) to support business scaling • Customs clearance management for import/export/transit flows (B2C / C2C) • Ensuring full regulatory compliance and zero penalties due to errors in classification or documentation • Communication with customs authorities and operational issue resolution with customs office in Mainz • Process optimization for high-volume parcel flows • Daily work with customs systems and internal tools, including troubleshooting technical issues • Support of e-commerce logistics operations and uninterrupted customs processing • Customs warehouse coordination and prevention of operational backlog • Ensuring accuracy of classification, tariff assignment, and documentation. Requirements Key Requirements • Valid and officially recognized Customs Broker certification in Germany (mandatory) • 3+ years of experience as a customs declarant / customs broker • Strong expertise in e-commerce / parcel logistics (B2C / C2C flows) • Deep understanding of EU import, export, and transit procedures • Fluent German (mandatory — working level for communication with customs authorities) • English – conversational (B2 or higher) • Experience working with customs authorities in regulated environments • Strong technical skills (customs systems, declaration software, MS Office, fast adaptation to tools) • Strong attention to detail and compliance mindset. Benefits What we offer • €5,000 – €5,300 gross/month (~€64,000 gross/year) • Opportunity to build customs brokerage function from zero in a fast-growing international company • High ownership and autonomy in decision-making • Direct impact on EU customs operations development • Modern systems and full operational support • International team with open communication culture • Career growth within a scaling European logistics network. Everything starts with the first step. Submit your CV — let’s build the next level of European logistics together.
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