Settlements Officer

Azura is a mortgage brokerage that helps clients make informed lending decisions through clear advice, tailored loan structuring, and end-to-end support from application to settlement. Working in financial services, the team is focused on creating a smooth, well-supported experience for clients while coordinating effectively with brokers, lenders, and other stakeholders throughout the lending journey.

As a Settlements Officer, you will play an important part in delivering a seamless path from loan approval through to completion. This role is well suited to someone who is organised, detail oriented, and motivated by providing outstanding service in a fast-paced environment where accuracy, communication, and follow-through matter.

Responsibilities

• Manage the settlement process from unconditional approval through to final settlement.
• Liaise with brokers, clients, lenders, and solicitors to keep matters progressing smoothly.
• Work to settlement checklists and deadline-driven pipelines to ensure documentation, funds, and approvals are in place on time.
• Follow compliance-focused handoff processes throughout the settlement journey.
• Monitor files closely, resolve issues promptly, and help maintain an accurate, efficient settlement process.
• 2+ years of experience handling loan files from unconditional approval through settlement, ideally gained in mortgage lending, broker support, or settlement coordination.
• Knowledge of regulatory requirements for lenders and experience following compliance-focused handoff processes.
• Experience working to settlement checklists and managing deadline-driven pipelines.
• Confident liaising with brokers, clients, and lenders throughout the settlement process.
• Business-fluent English.
• Eligibility to work in Australia.
• Experience managing multiple active applications at once is a plus.
• Familiarity with settlement systems and software is a bonus.
• Work within one of Australia's top brokerages with over 1,000+ five star Google reviews.
• Collaborative, high performing team that takes service seriously and has fun doing it.
• Work From Home - Flexible hours
• Training & Development