Head of Global Employee Relations

We're the Employee Relations team — we manage the relationship between the company, its employees, and employee representative bodies (e.g. unions, works councils).

What we do

• Employee Relations case management and resolution
• Union/works council engagement
• Non-compete compliance

We design practical, compliant solutions that protect employees' rights while enabling business growth.

Responsibilities

• Global Scale & Complexity: lead a Global ER team located in 4 regions to support ER cases in around 45 jurisdictions to balance business needs, meet management philosophy, and control risks;
• Strategy & Operation Closed Loop: develop ER strategy, guidelines in different ER areas of underperformance, restructures, probation failure, etc, and partner with HRBPs to drive cases smoothly;
• Digital Transformation: optimize processes and introduce AI to improve efficiency；
• Labour Relations: collaborate with the Employee Representative Body to ensure compliance as well as management implementation;
• Non-Compete: develop post-termination restriction strategies in different countries and drive case implementation.

Minimum Qualifications

• Strong HR professional capability, with deep expertise in strategic business partnering and the ability to support business leaders in complex, fast-paced, and global or multi-market environments.
• Proven leadership capability, including the ability to lead through ambiguity, set clear priorities, build high-performing teams, and drive cross-functional/cultural collaboration across regions and stakeholder groups.
• Demonstrated experience managing complex, high-stakes, and executive-level matters with discretion and sound judgment.
• Ability to quickly understand our business model, operating environment, and the regulatory and cultural landscape of the markets we serve, and to translate that understanding into pragmatic ER strategy.
• Strong problem-solving capability, learning agility, ownership, resilience, and high standards of integrity and confidentiality.
• Good communication, influencing, and stakeholder-management skills. Able to influence stakeholders through data, empathy, and deep business understanding.
• Proficiency in English to collaborate effectively with global stakeholders.

Preferred Qualifications

• Working experience in fast-paced technology, internet, platform, or other high-growth business environments.
• Juris Doctor (J.D.), employment-law background, or relevant professional HR/ER certification.
• Familiarity with labor relations, works councils, unions, or local employment practices in one or more international markets is a plus.
• Proven ability to use data and analytics to drive proactive, preventative ER strategy.