Senior Site Reliability Engineer - Traffic Infrastructure

About the Team

The Global Traffic Infrastructure (GTI) team leverages unified platform capabilities to manage edge infrastructure outside China (both self-built and third-party) providing standardized, compliant, scalable, and cost-effective traffic infrastructure capabilities for edge services. Our vision is to build a global edge traffic infrastructure platform and become the long-term cornerstone of ByteDance’s global edge business in terms of scale, performance, and cost.

Responsibilities

• Responsible for the operation and maintenance as well as stability assurance of ByteDance's "Network-Traffic Infrastructure".
• Responsible for the delivery and operation & maintenance of the production system, including the delivery, change and release of facilities, components and products, and improving the efficiency of both delivery and operation & maintenance.
• Responsible for the design and implementation of the stability assurance system, covering system observability (monitoring/alerts/logging), troubleshooting (root cause analysis/impact assessment), and issue resolution (manual/self-healing).
• Responsible for the design and implementation of the emergency response system, including work such as ticket processing, emergency response, risk governance, and long-term optimization, to enhance the risk emergency response capability.

Minimum Qualifications

• Bachelor's degree or above in computer science or a related field, with at least 3 years of relevant experience in R&D, system operation and maintenance, or SRE.
• Familiar with infrastructure architecture, and have a solid understanding of Kubernetes, edge computing, cloud networking, Load Balance, microservice architecture and other related technologies.
• Possess strong analytical skills, excellent communication abilities, a strong sense of responsibility and team spirit.

Preferred Qualifications

• Practical operation and maintenance and stability assurance experience in Kubernetes, cloud computing, edge computing, and cloud networking.
• Well-versed in high availability, stability/reliability assurance, and emergency response systems for infrastructure or distributed systems, with relevant operation and maintenance experience.
• Hands-on experience in handling risks, potential hazards and failures of infrastructure or distributed systems.