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Sr. Quality Program Manager, Customer Defect Tracking & Resolution

thermofisher · Rochester, New York, United States of America

Operations ManagementSenior LevelExternal listingfull-time2 months ago

About The Role

Join our team as a Senior Quality Program Manager, Customer Defect Tracking & Resolution. Lead global defect intake, triage, and escalation processes, ensuring compliance with QMS and regulatory standards. Drive cross-functional collaboration, continuous improvement, and customer satisfaction in a dynamic, regulated environment. Shape the future of quality at Thermo Fisher Scientific.

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