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Sales Coach – Sunrise

TP North Macedonia · -, - Skopje, Greater Skopje, North Macedonia

External listingfull-time29 days ago

About The Role

### **Job Title:** Sales Coach – Sunrise

**Job Summary:**

We are looking for an experienced Sales Coach to support and develop sales agents on a telecom project. The Sales Coach will focus on improving sales performance, conversion rates, and compliance through coaching, feedback, and targeted training.

**Key Responsibilities:**

  • Coach and mentor sales agents through call listening, side-by-side sessions, and performance reviews
  • Identify skill gaps and deliver focused coaching to improve sales KPIs
  • Support agents in objection handling, upselling, and closing techniques
  • Collaborate with QA, Team Leaders, and Operations to drive performance improvement
  • Track coaching progress and document action plans
  • Ensure adherence to telecom regulations, scripts, and compliance standards

**Requirements:**

  • Previous experience as a sales representative
  • Strong knowledge of outbound/inbound telecom sales
  • Excellent communication, feedback, and motivational skills
  • Results-driven mindset with strong analytical skills
  • Fluency in the German Language
  • Nps and sales in target for the last 3 months

**What We Offer:**

  • Dynamic and fast-paced work environment
  • Opportunity to impact sales performance and agent growth
  • Competitive compensation based on experience

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