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TN
Sales Coach – Sunrise
TP North Macedonia · -, - Skopje, Greater Skopje, North Macedonia
About The Role
### **Job Title:** Sales Coach – Sunrise
**Job Summary:**
We are looking for an experienced Sales Coach to support and develop sales agents on a telecom project. The Sales Coach will focus on improving sales performance, conversion rates, and compliance through coaching, feedback, and targeted training.
**Key Responsibilities:**
- Coach and mentor sales agents through call listening, side-by-side sessions, and performance reviews
- Identify skill gaps and deliver focused coaching to improve sales KPIs
- Support agents in objection handling, upselling, and closing techniques
- Collaborate with QA, Team Leaders, and Operations to drive performance improvement
- Track coaching progress and document action plans
- Ensure adherence to telecom regulations, scripts, and compliance standards
**Requirements:**
- Previous experience as a sales representative
- Strong knowledge of outbound/inbound telecom sales
- Excellent communication, feedback, and motivational skills
- Results-driven mindset with strong analytical skills
- Fluency in the German Language
- Nps and sales in target for the last 3 months
**What We Offer:**
- Dynamic and fast-paced work environment
- Opportunity to impact sales performance and agent growth
- Competitive compensation based on experience
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