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Patient Care Coordinator – Teeth & Company
ascendenthealth · Cedarburg, WI, United States
About The Role
Patient Care Coordinator – Honest Teeth Dentistry
Elm Grove, WI | 🕐 Full-Time
At Teeth & Company , part of Ascendent Health Partners, we believe healthcare is about connection, not transactions . We’ve been serving families in Cedarburg by blending modern dentistry with a warm, family-centered environment.
We’re seeking a Patient Care Coordinator to be a welcoming face and voice of our practice. Working under the guidance of our Operations Manager , you’ll support patients through every step of their visit—ensuring they feel seen, heard, and valued.
Responsibilities
- Welcome and check in patients with warmth and professionalism
- Manage scheduling of new patients, recalls, and treatment follow-ups
- Verify insurance, collect co-pays, and maintain accurate patient records
- Communicate treatment plans clearly and support patient understanding
- Use technology (dental software, tablets, digital forms) to streamline processes
- Help maintain a clean, organized, and inviting reception area
- Collaborate with the Office Manager and clinical team to keep the day running smoothly
- Stay compliant with HIPAA and OSHA regulations
Requirements
- Dental knowledge a plus but will train the right candidate
- Excellent communication and organizational skills
- Comfort with technology and willingness to learn new systems
- A compassionate, patient-first mindset
- Experience with Open Dental a plus
Benefits
- Competitive hourly pay + bonuses
- Health (UHC) & dental benefits (In house)
- Paid time off
- CE/training opportunities
- A supportive, team-first environment
- Join a practice where you’ll help patients smile brighter every day. Apply today!
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