Solution Consultant - Veeva Safety
veeva · United Kingdom - London
About The Role
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a [public benefit corporation](https://medium.com/@peter.gassner/public-benefit-corporation-pbc-486e1e9508a6) (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a [Work Anywhere](https://careers.veeva.com/work-anywhere/) company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in [transforming the life sciences industry](https://www.youtube.com/watch?v=TaPSP8cCSKY&ab_channel=Forbes), committed to making a positive impact on its customers, employees, and communities.
### The Role
If you have the ambition to join an exciting, well-established, and modern tech company, and have been seeking the ideal opportunity to do something new and interesting, then Veeva is for you!
As a Solution Consultant, you are the primary bridge between complex pharmacovigilance challenges and Veeva's industry-leading cloud solutions.
Working as a trusted advisor alongside Account Executives, you will support the sales process by helping Safety/Pharmacovigilance teams move away from fragmented legacy systems and toward a unified Vault Safety platform.
At Veeva—a proud Public Benefit Corporation (PBC)—we offer excellent opportunities for our people to capitalize on their skills and grow in a dynamic, unique, and exceptional work environment.
### What You'll Do
- **Solve Unique Challenges:** Analyze and understand customer challenges to craft solutions that show how Vault Safety streamlines end-to-end pharmacovigilance processes
- **Showcase Value:** Configure and deliver compelling, tailored presentations and value-based demonstrations that highlight the tangible benefits of the Veeva Safety Suite
- **Drive Innovation:** Use your industry experience to identify how Veeva solutions can replace manual processes and guide customers to a best-in-class solution
- **Build Relationships:** Establish yourself as a trusted advisor by building deep, credible relationships with pharmacovigilance stakeholders
- **Lead & Respond:** Provide solution-based responses to Requests for Proposals/Information (RFPs/RFIs) and lead Workshops and Proof of Concepts
- **Collaborate:** Work closely with cross-functional teams, Account Partners, and Strategy to ensure customer success
- **Evangelize:** Support marketing activities such as recording videos, presenting webinars, and attending conferences
### Requirements
- 5+ years of experience within the Life Sciences industry
- Deep working knowledge of and familiarity with end-to-end Pharmacovigilance processes (Case Management, Aggregate Reports, Analytics, Safety Signal Detection, Risk Management/RMPs, PSMF Management, and PV-Agreements)
- Exceptional presentation skills and a team-first attitude
- Technical curiosity and an understanding of cloud/SaaS technology
- Driven self-starter; able to work independently in a fast-paced environment
- Bachelor’s Degree
- Willingness to travel 20-30%, primarily in the EU
### Nice to Have
- Pre-sales, Solution Consulting, or other related customer-facing experience
- Experience in Drug Safety/Pharmacovigilance groups within pharmaceutical, CRO, or biotech organizations
- End-user and/or Administrator experience with Veeva products, Vault Safety, or other related Safety software
- Experience with Artificial Intelligence (AI) or other advanced technical tools and concepts
- Technically adept in terms of configuring our solutions to fit customer requirements
- Multilingual (German, French, Italian)
### Interviewing with Veeva
We value your time and believe in a transparent hiring process. Here is the process you can expect.
- Follow the application process and submit your resume.
- Within 3 days, you will receive a link to a personality assessment administered by a third party.
- Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
- If moving to the interview stage, the process is as follows:
- A conversation with the hiring manager
- A practical case exercise
- A final conversation with our group's Senior Leader.
- Once all interviews are complete, the manager will be in touch with a final decision.
### Perks & Benefits
- Work Anywhere
- Annual allocations for charitable contributions
- Fitness reimbursement
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