Sales Operations Analyst

Sprinto is an **Autonomous Trust Platform** that centralizes trust requirements across **security frameworks, vendors, and customers.**

Sprinto autonomously executes tasks needed to maintain trust across compliance, audits, risk management, vendor risk, privacy, and AI governance, enabling organizations to maintain a strong, reliable trust posture without draining operational bandwidth and resources on repetitive tasks.

Backed by top-tier investors such as Accel, Elevation, and Blume Ventures, we’ve **raised** **$****31.8M** in funding to fuel our mission. Trusted by over **3,000 organizations across 75 countries**, Sprinto helps organizations stay audit-ready, manage real-time risks, and scale fearlessly. With **300+ native integrations** and AI-driven automation, Sprinto supports **200+ global security standards natively**, including SOC 2, ISO 27001, GDPR, HIPAA, PCI-DSS, and more. Sprinto's extensible architecture enables organizations to build and support an infinite number of custom integrations and frameworks.

**Founded in 2020** by second-time founders Girish Redekar and Raghuveer Kancherla, Sprinto powers compliance for organizations like Whatfix, Encora, Anaconda, Whatnot, Ultrahuman, WeWork, Everstage, AI Foundation, HackerRank, and many more.

**Sprint With Sprinters**

At Sprinto, your work has purpose — and your life has space. We are a workplace where you’re empowered to execute on your most ambitious ideas and deliver your best output in a fast-paced, innovative, and supportive environment.

Joining Sprinto means you will never run alone; you will always have the freedom to take your shot and the support to go farther than you imagined.

**What The Role Involves?**

Reporting to the Head of Outbound / Revenue Operations, the Analyst — Outbound Operations will be the operational backbone of Sprinto's outbound sales engine. You will own the day-to-day systems, processes, and data that keep the SDR and outbound AE teams running at full capacity — from ensuring every rep is tooled up and reachable on Day 1, to making sure no domain goes dark and no number gets flagged as spam.

This is a high-execution, detail-oriented role for someone who thrives in structured BAU environments and takes genuine ownership of the operational plumbing that powers outbound revenue.

### What Your Impact Will Look Like

**1. Incentive & Compensation Tracking**

• Calculate and track monthly/quarterly incentives for SDRs and AEs, ensuring alignment with attainment, SPIFFs, and comp plans
• Maintain accurate payout trackers, reconcile discrepancies, and partner with Finance/RevOps to ensure transparent, well-documented processes

**2. Daily & Weekly Reporting**

• Own outbound performance reporting across activity, pipeline, and outcome metrics with clear dashboards in HubSpot and Sheets
• Deliver weekly insights and MBR data packs with trend analysis, outliers, and actionable recommendations for leadership

**3. Email Deliverability & Domain Health**

• Preferred knowledge of monitoring domain health (SPF, DKIM, DMARC, BIMI), inbox placement, and key deliverability metrics, proactively resolving issues
• Manage mailbox/domain warm-up, sequence audits, and collaborate with IT/vendors on DNS, blacklisting, and authentication fixes

**4. Spam & Caller ID Monitoring**

• Track and improve caller ID reputation, answer/connect rates, and spam flags across dialers
• Manage number rotation, remediation (Hiya, TNS, etc.), and report call health trends to leadership

**5. New Rep Onboarding & Tool Access**

• Own end-to-end tool provisioning (CRM, sequencing, dialer, enrichment) and ensure readiness before outreach begins
• Maintain onboarding playbooks, streamline workflows with cross-functional teams, and support new hires with tool training and troubleshooting

### What You’ll Bring To The Team

We need a structured, detail-oriented operator who takes pride in operational excellence. You are the kind of person who proactively spots a broken workflow, fixes it, and documents it — without being asked.

• **Experience**: 2–4 years in Sales Operations, Revenue Operations, or Outbound Operations in a SaaS or high-growth environment, with at least 2 years directly supporting an outbound team of 10+ SDRs or BDRs
• **Incentive & Comp**: Hands-on experience owning rep incentive calculations and reconciliation using Excel or Google Sheets
• **Reporting**: Proficiency in building and maintaining dashboards using HubSpot reporting and Excel/Google Sheets; intermediate-to-advanced spreadsheet skills required
• **Email Deliverability:** Working knowledge of email authentication (SPF, DKIM, DMARC), inbox placement fundamentals, and experience with warm-up or deliverability monitoring tools
• **Sales Tech Stack**: Hands-on experience with outbound GTM tools — HubSpot (mandatory), Apollo, Instantly, Smartlead, JustCall, or equivalent sequencing and dialer platforms
• **Attention to Detail**: High accuracy in data handling, tracker management, and process documentation; low tolerance for ambiguity in numbers
• **Communication**: Clear, structured written communication; able to flag issues early and escalate appropriately to leadership
• **Mindset**: High ownership, process-driven, and comfortable working in a fast-moving environment where priorities can shift quickly.

### How We Care For Our Sprinters

• **Work wherever you are:** We’re 100% remote, so you get to choose if you want to work from home, cafe, hills or beaches.
• **Co-working, on the house:** If co-working is your jam, we offer a generous annual allowance of up to INR 14,000 annually\* for social working.
• **We care about your learning:** We are invested in seeing you grow, and commit USD 1000 annually to help you level up your skills.
• **We count your spark, not your leaves:** We care about you not just as an employee, but as a person. So if you need a reset, make use of Unlimited leaves.
• **Your Safety Net, Woven in:** We take care of the what-ifs. From health insurance with coverage up to INR 10 lakh for you and your family, to accident protection of an additional INR 10 lakh, and life insurance worth 3× your annual salary, our benefits wrap you and your family in protection so you can focus on thriving.
• **Workspace setup of your dreams:** Work from anywhere, and if that’s home, we’ll chip in INR 35,000 to help you create a space that’s as effortless as your workflow.