Project Manager, Demo (R4836)

Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit [<www.shield.ai>](https://shield.ai/). Follow Shield AI on [LinkedIn](https://www.linkedin.com/company/shield-ai), [X](https://x.com/shieldaitech), [Instagram](https://www.instagram.com/shield_ai), and [YouTube](https://www.youtube.com/@Shield_AI).

### Job Description

Be at the center of delivering complex, mission-critical programs that bring advanced technology into real-world operation. In this role, you will drive planning, coordination, and execution across cross-functional teams—ensuring seamless demonstrations, efficient logistics, and sustained customer success. Working in a fast-paced, dynamic environment, you’ll turn strategy into action, keep teams aligned, and play a key role in delivering high-impact solutions on time and at scale.

### What you'll do

Demo Project Manager Tasks

• Generate demonstration plans
• Conduct demonstration event logistics planning
• Coordinate with Go-To-Market leads and customers
• Establish and maintain project action plans and risk metrics
• Generate and maintain project schedules
• Coordinate participation of personnel for demonstration events
• Establish and lead a consistent cadence of well-organized, well-facilitated, and effective meetings, including driving all preparation and follow up activities
• Manage project budgets
• Manage and organize customer correspondence
• Coordinate import/export regulatory compliance – ITAR and EAR
• Facilitate fuel availability and procurement
• Review, understand, and comply with proposals and contracts
• Drive subcontractor performance as applicable

Assistant Program Manager for Logistics Tasks

• Act as the key point of contact for the sustainment portion of programs
• Drive program execution of Engineering Change Order (ECO) implementation tasks in the company’s Product Lifecycle Management Software
• Ensure Service Bulletins are released and disseminated to customers, and track their incorporation into fielded hardware.
• Provide continuous, real-time readiness tracking of customer hardware (aircraft, payloads, ground support equipment, etc)
• Serve as the programmatic point of contact for customer requested warranty and non-warranty repairs, to include RMAs to vendors.
• Serve as Deployed Operations Field Service Representatives primary point of contact within the program office
• Represent customer programs in managing Diminishing Manufacturing Sources and Material Shortage issues.
• Maintain real-time awareness of customer hardware inventory levels, both within Shield AI’s facilities as well as at customer sites. Coordinate replenishment at intervals appropriate to customer usage rates.
• Ensure all customers have access to the most up-to-date technical manuals and bulletins applicable to their hardware configuration.
• Provide customer feedback to internal teams regarding maintainability and sustainability issues.

General Tasks

• Deliver proven, exceptional, and reliable performance in support of customer/end-user’s mission through flawless project management.
• Effectively collaborate, motivate, and lead relevant stakeholders to successfully deliver early, under budget, and with exceptional technical performance.
• Complete critical path analyses including the evaluation of potential means to accelerate the pace or mitigate identified risks
• Identify potential bottlenecks or delays in projects and drive efforts to ensure projects stay on schedule
• Partner with leadership to guide prioritization of projects and utilization of resources
• Support an environment where accountability and program execution excellence are core.
• Report directly to Shield AI’s Senior Director of V-BAT Program Management

### Required qualifications

• 4+ years of Project Management experience, including managing schedules, budgets, resources, and events
• Experience with scheduling tools such as Microsoft Project or Smartsheet
• Significant experience and excellent skills with Microsoft Office suite
• Excellent skills in leadership, time management, organization, and team management.
• Theoretical and practical project management knowledge
• Application of project management techniques and tools
• Excellent verbal and written communications skills
• Willingness and ability to travel internationally and domestically as needed
• A demonstrated record of working hard, being a trustworthy teammate, holding yourself and others to a high standard, and being kind to others

### Preferred qualifications

• Experience in the field of unmanned aerial vehicles
• Familiarity with aviation product delivery, maintenance, sustainment, and field support
• Undergraduate degree in engineering or business
• Project Management Professional (PMP) certification.