Senior/Lead AI/ML Engineer

At Ryz Labs we are looking for a **Senior / Lead AI/ML Engineer** to design and ship **production-grade conversational AI agents** with advanced tool use and orchestration capabilities. This is a hands-on role where you’ll work closely with the internal team to build, scale, and harden real-world LLM systems in a production AWS environment.

You’ll be embedded with the team, contributing directly to architecture decisions and implementation.

### **Key Responsibilities**

• Design and implement **LLM-powered conversational agents** in production
• Build robust **agent orchestration systems**, including:
• State management
• Pause/resume flows
• Journey and mode routing
• Failure handling and recovery
• Develop and integrate **tooling via MCP or gateway-style architectures**, including:
• Schema design
• Authentication & authorization
• Idempotency handling
• Auditability
• Create and maintain **custom evaluation frameworks** for LLM performance and reliability
• Operate and deploy systems in a **production AWS environment**
• Collaborate closely with internal stakeholders in an **embedded delivery model**

### **Required Qualifications**

• Proven experience shipping **production LLM agents with tool use**
• Strong expertise in **Python**
• Hands-on experience with:
• Agent orchestration patterns (state machines, routing, retries, etc.)
• Tool integration frameworks (MCP or similar gateway approaches)
• Experience working in **production AWS environments**, including:
• EKS
• Lambda / EventBridge
• IAM
• Bedrock / Agent runtimes
• Logging and monitoring systems
• Experience with at least one **LLM observability/evaluation platform** in production (e.g., Arize AX, Langfuse, Phoenix)

### **Preferred / Nice to Have**

• Experience with **AWS Bedrock and AgentCore (Runtime + Gateway)**
• Familiarity with **Strands**, or ability to ramp quickly from **LangGraph / LangChain**
• Experience implementing **governed memory systems**
• Background in **regulated environments** (fintech, banking, etc.)