Strategy & Performance Analyst

About PayJoy

PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.

This role

The Strategy & Performance Analyst supports the Managers in executing key country-level and global initiatives. The role ensures strategic priorities translate into execution through cross-functional coordination and performance tracking. It delivers actionable insights to leadership, enabling data-driven decision-making and business alignment.

Key responsibilities

• Contribute to the design and execution of strategic initiatives, ensuring clear alignment with business goals and measurable progress over time.
• Conduct business analysis to support business case development and country-level prioritization.
• Conduct strategic research and competitive benchmarking to inform decision-making and uncover growth opportunities.
• Design and maintain dashboards and reports to support deeper analysis, standardize reporting processes, and ensure data accuracy.
• Document recurring processes that enable consistent performance tracking.
• Assist in the preparation of materials for internal business reviews, planning cycles, and leadership updates.
• Identify and implement process improvements to enhance operational efficiency and scalability.

Qualifications

• ● Bachelor’s degree in Finance, Quantitative Sciences, Economy, Engineering, Business or similar.
• ● 3+ years of experience in strategy and operations, management consulting from top-tiers firms preferred.
• ● Strong analytical and data driven; proficiency in Excel, SQL and PowerPoint is required. Familiarity with BI tools (e.g., Looker, Tableau, Power BI) is a plus.
• ● Communication skills for effective collaboration.
• ● Self-driven and results-driven, willing to work in a dynamic, high-change environment.
• ● Experience working with cross-functional teams and managing complex projects.
• ● Demonstrated ability to work cross-functionally and drive alignment across teams.
• ● Comfortable with ambiguity and energized by building from scratch.

Benefits

• 100% Company-funded Health and dental and vision discount plan for employees and immediate family members.
• Life insurance.
• Phone finance, Headphone, home office equipment and wellness perks.
• 30 days of Christmas bonus.
• 20 days paid Vacation.
• 50% Vacation premium.
• 13% Saving funds.
• $2,000 MXN monthly grocery coupons.
• $2,000 USD annual Co-working Travel perk.
• $2,000 USD annual Professional Development perk.