Vendor Onboarding Helpdesk

**Position Summary:**

We are seeking an experienced and dynamic Associate/Senior Associate – Vendor Onboarding to join our Procurement Operations team. The ideal candidate will have strong experience in Vendor Management, SAP MM, SaaS-based Procurement Platforms, MS Office, reporting, and stakeholder coordination. The role will be responsible for managing end-to-end vendor onboarding activities, coordinating with suppliers and internal stakeholders, ensuring compliance, and driving process efficiency through data analysis and reporting.

**Key Responsibilities:**

Vendor Onboarding & Management

•  Manage end-to-end vendor onboarding processes, including document
• collection, verification, due diligence, and system registration.
•  Coordinate with vendors through calls, emails, and meetings to ensure timely
• completion of onboarding requirements.
•  Ensure vendor master data accuracy and compliance with organizational
• policies.
•  Support vendor lifecycle management activities, including updates and
• maintenance of vendor records.

SAP & Procurement Operations

•  Work extensively on SAP MM and SaaS-based procurement platforms for vendor
• onboarding and master data management.
•  Coordinate between procurement, finance, compliance, and business teams to
• facilitate smooth onboarding.
•  Resolve onboarding-related issues and provide operational support to
• stakeholders.

Dashboard & Reporting

•  Develop and maintain management dashboards, MIS reports, and performance
• trackers using MS Excel and other reporting tools.
•  Analyze onboarding metrics and generate actionable insights for management.
•  Monitor onboarding turnaround times and identify opportunities for process
• improvement.

Stakeholder Management

•  Collaborate with internal business stakeholders to understand onboarding
• requirements and provide timely support.
•  Maintain strong relationships with vendors and internal teams.
•  Ensure effective communication and follow-up with all stakeholders to achieve
• onboarding targets.

Required Qualifications & Experience

•  Graduate/Postgraduate in Business Administration, Commerce, Supply Chain
• Management, or related field.
•  Minimum 2+ years of experience in Vendor Onboarding, Procurement
• Operations, Supplier Management, or SAP MM.
•  Hands-on experience with SAP MM and SaaS Procurement Platforms.
•  Strong proficiency in MS Office, particularly Excel, PowerPoint, and reporting
• tools.
•  Experience in dashboard development, MIS reporting, and data analysis.

Key Skills

•  Vendor Onboarding & Supplier Management
•  SAP MM
•  SaaS Procurement Platforms
•  Advanced MS Excel & MS Office
•  Dashboard Development & Reporting
•  Vendor Communication & Coordination
•  Stakeholder Management
•  Analytical & Problem-Solving Skills
•  Process Improvement
•  Time Management & Multitasking

Competencies

•  Excellent verbal and written communication skills.
•  Strong relationship management and stakeholder engagement capabilities.
•  Results-oriented with the ability to meet deadlines and manage multiple priorities.
•  Ability to work effectively in a dynamic, fast-paced environment.
•  High attention to detail and commitment to process compliance.

Preferred Experience

•  Experience working in procurement shared services or vendor master
• management environments.
•  Exposure to compliance, audit, and supplier due diligence processes.
•  Knowledge of procurement-to-pay (P2P) processes and vendor governance
• frameworks.