Director of Infrastructure, Security & IT Operations

**This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director of Infrastructure, Security & IT Operations based in Brazil.**

Join a fast-growing SaaS environment where you'll lead the strategy and execution of infrastructure, cybersecurity, and IT operations supporting a highly regulated cloud platform. This is a high-impact leadership role with broad ownership across cloud architecture, compliance, security, vendor management, and internal IT services. Working closely with executive leadership and cross-functional teams, you'll shape the technical foundation that enables secure, scalable, and reliable product delivery. You'll have the autonomy to build and develop a high-performing organization while driving operational excellence and continuous improvement. This opportunity is ideal for a strategic technology leader who thrives in fast-paced environments and enjoys balancing technical depth with business impact. The role offers a remote-first culture with strong collaboration and meaningful ownership over critical technology initiatives.

### Accountabilities

• Lead the Infrastructure, Security, and IT Operations organization, providing strategic direction, mentorship, and operational oversight across multiple technical teams.
• Own and continuously improve cloud infrastructure, cybersecurity posture, IT operations, and enterprise technology services to ensure scalability, reliability, and performance.
• Develop and execute infrastructure and security roadmaps aligned with business objectives, engineering priorities, and long-term growth plans.
• Manage compliance programs and oversee security audits, ensuring adherence to industry standards and regulatory frameworks, including SOC 2 Type II, GLBA, CCPA, and related requirements.
• Strengthen incident response capabilities, cybersecurity monitoring, endpoint management, and company-wide security awareness initiatives.
• Optimize cloud environments, infrastructure performance, and operational costs while implementing automation and infrastructure-as-code best practices.
• Lead vendor strategy, contract management, technology evaluations, and budget optimization initiatives across the organization's technology ecosystem.
• Partner closely with Engineering, Finance, Legal, Customer Success, and executive leadership to support business initiatives, customer implementations, and regulatory requirements.
• Build, scale, and develop high-performing Infrastructure, Security, and IT teams while establishing clear ownership, processes, and operational excellence.

## Requirements

• 8+ years of leadership experience in infrastructure, cybersecurity, and/or IT operations, preferably within SaaS, fintech, or other highly regulated technology environments.
• Proven experience managing infrastructure, security, and IT teams while driving strategic initiatives in fast-paced, high-growth organizations.
• Deep expertise with AWS cloud services, including ECS Fargate, Aurora PostgreSQL, IAM, KMS, S3, VPC, and infrastructure-as-code technologies such as Terraform and Terragrunt.
• Strong understanding of cybersecurity principles, cloud security, identity and access management, data protection, encryption, and Zero Trust architecture.
• Experience leading compliance initiatives involving SOC 2 Type II, GLBA, CCPA, and ideally PCI DSS or comparable regulatory standards.
• Demonstrated success managing vendor relationships, technology procurement, and infrastructure cost optimization.
• Excellent leadership, communication, stakeholder management, and cross-functional collaboration skills.
• Strong analytical mindset with the ability to independently make strategic decisions and execute with a high degree of ownership.
• Experience with Cloudflare, Datadog, Auth0, or similar enterprise infrastructure and security platforms is considered an asset.
• Familiarity with financial services, banking, or credit union technology environments is preferred.
• Professional proficiency in English is required, with Portuguese language skills considered a strong advantage.

## Benefits

• Fully remote work environment with the flexibility to work from anywhere in Brazil.
• Competitive contractor compensation package.
• Equity through stock options.
• Home office setup allowance.
• Dedicated budget for work-related travel and co-working.
• 20 days of paid time off annually, plus national holidays.
• Company-sponsored off-site events held twice per year.
• Opportunity to lead critical infrastructure and security initiatives within a fast-growing technology organization.
• High level of autonomy, executive visibility, and opportunities for long-term professional growth.