Senior Manager, GTM Business Systems

**This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Manager, GTM Business Systems based in United States.**

This role offers the opportunity to lead the systems strategy that powers a growing go-to-market organization.

The ideal candidate will own the architecture, optimization, and scalability of critical business systems across the revenue ecosystem.

You will serve as a strategic partner to business operations leaders, translating complex business needs into reliable technical solutions.

This position combines hands-on systems expertise with long-term roadmap planning, process improvement, and innovation.

You will help create efficient workflows, strengthen data governance, and reduce operational complexity through automation.

Working in a fully remote environment, you will collaborate with cross-functional teams to build systems that support sustainable growth.

### Accountabilities

The Senior Manager, GTM Business Systems will be responsible for designing, managing, and continuously improving the technology infrastructure that supports revenue operations. This role requires a balance of strategic thinking, technical execution, and stakeholder management to ensure systems remain scalable, reliable, and aligned with business objectives.

• Partner with business operations leadership to define systems strategy, prioritize initiatives, and drive operational efficiency across the go-to-market organization.
• Own the business systems roadmap, including evaluating optimization opportunities, recommending new technologies, and leading large-scale implementations.
• Architect integrations and data flows across the revenue technology ecosystem, ensuring strong system connectivity and Salesforce remains a reliable source of truth.
• Manage and optimize critical workflows including lead routing, attribution, account hierarchy, CPQ processes, order management, and renewals.
• Serve as a hands-on administrator for key business tools, managing configurations, implementations, troubleshooting, and ongoing system improvements.
• Lead requirements gathering, vendor evaluations, project planning, Agile delivery, and successful launches of business applications.
• Establish and maintain comprehensive documentation, including technical maps, field libraries, integration records, and system change logs.
• Develop data governance frameworks with clear ownership, quality standards, service expectations, and escalation processes.
• Maintain strong security practices across business systems, including user access management, permissions, compliance requirements, and audit readiness.
• Identify and implement AI-powered enhancements and automation opportunities to improve efficiency, data quality, and decision-making.
• Build trusted relationships across technical and non-technical teams by translating business challenges into practical system solutions.
• Drive continuous improvement by evaluating processes, reducing manual work, and creating scalable operational practices.

## Requirements

The successful candidate will bring deep experience in Salesforce strategy, business systems architecture, and revenue technology operations. This role requires a strategic systems thinker who can combine technical expertise with strong communication, project management, and problem-solving skills.

• 6+ years of experience in Salesforce strategy with demonstrated progression into systems architecture and advanced technical capabilities.
• Experience managing multiple interconnected systems, including CRM, marketing, analytics, CPQ, and other revenue technology platforms.
• Advanced knowledge of Salesforce Flows and Salesforce ecosystem best practices.
• Proven experience leading application implementations, integrations, and systems optimization initiatives.
• Strong understanding of data architecture, governance principles, and methods for improving data quality at scale.
• Experience gathering requirements, facilitating stakeholder discussions, and translating business needs into technical solutions.
• Hands-on CPQ experience required, with experience in modern CPQ solutions preferred.
• Familiarity with tools such as Salesforce Sales, Service, and Experience Clouds, HubSpot, Gong, ZoomInfo, LinkedIn Sales Navigator, LeanData, 6sense, Planhat, Highspot, Chili Piper, or similar platforms.
• Understanding of SaaS business models, including product-led growth and account-based marketing strategies.
• Experience leveraging AI and emerging technologies to improve business processes and operational efficiency.
• Strong project management skills with the ability to evaluate solutions based on cost, complexity, timeline, and business impact.
• Excellent written and verbal communication skills with the ability to collaborate effectively across technical and business teams.
• Detail-oriented, proactive, adaptable, and comfortable working in a fast-changing environment.
• A collaborative mindset with strong ownership, accountability, and a focus on delivering measurable outcomes.
• Bachelor’s degree in Business Administration, Information Technology, or equivalent professional experience preferred.

## Benefits

• Competitive salary range of **$131,000 - $187,000 USD**, based on experience, skills, certifications, and location.
• Annual compensation reviews and equity opportunities.
• Fully remote work environment with flexibility regardless of location.
• Unlimited paid time off to encourage employees to recharge and maintain balance.
• Medical, dental, and vision coverage for employees and dependents.
• 401(k) plan with immediate vesting and a 4% company match.
• 12 weeks of parental leave, plus additional family support benefits.
• Annual company-wide events and quarterly opportunities for in-person connection.
• $500 home office stipend at the time of hire, with additional support available when needed.
• Quarterly wellness stipend to support health and wellbeing.
• Pet insurance discounts.
• Company-wide scheduled rest periods during designated recharge weeks.
• Opportunities for career growth, internal mobility, and professional development.