PreSales Solutions Consultant

• **This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a PreSales Solutions Consultant based in Canada.**
• This role offers the opportunity to bridge the gap between customer needs and innovative technology solutions during the sales journey.
• You will act as a trusted technical advisor, helping prospective customers understand the value and capabilities of advanced retail solutions.
• The position combines technical expertise, business consulting, and customer engagement to support strategic growth initiatives.
• You will collaborate closely with sales, marketing, professional services, and product teams to deliver impactful demonstrations and recommendations.
• This role is ideal for someone who enjoys solving complex business challenges and translating technology into measurable customer outcomes.
• You will influence customer decisions through compelling presentations, tailored solutions, and deep product expertise.
• Join a collaborative, remote-first environment where your insights directly contribute to customer success and business growth.

### Accountabilities

The PreSales Solutions Consultant will provide technical sales support, guide prospects through solution discovery, and demonstrate how technology can address complex retail business challenges.

• Partner with sales teams to identify customer needs, qualify opportunities, and develop effective solution strategies.
• Support the full sales lifecycle, from initial discovery through customer acquisition and retention activities.
• Deliver engaging product demonstrations tailored to prospective customers and existing clients through onsite and virtual sessions.
• Create and maintain demonstration environments, scripts, and scenarios that effectively showcase solution capabilities.
• Define and support proof-of-concept engagements to demonstrate business value and technical feasibility.
• Respond to requests for information and proposals with clear, compelling, and technically accurate solutions.
• Maintain up-to-date knowledge of product developments, releases, competitive positioning, and industry trends.
• Provide mentorship, guidance, and knowledge sharing to colleagues, partners, and internal teams.
• Support marketing initiatives, including conferences, webinars, user events, and customer-facing activities.
• Understand customer business challenges, technical requirements, security considerations, and evolving operational needs.
• Collaborate with retail specialists to identify customer pain points and recommend solutions that improve business outcomes.
• Participate in transition briefings with sales and professional services teams to ensure alignment before deployment.
• Serve as a subject matter expert during executive briefings and strategic customer engagements.

## Requirements

The ideal candidate combines retail technology expertise, strong communication skills, and a consultative approach to help customers adopt innovative solutions.

• Ability to actively listen to customer requirements and translate business challenges into effective technology solutions.
• Experience supporting sales processes and acting as a trusted advisor to account teams.
• Background working with retail associate technologies from either a vendor or retailer perspective.
• Experience with point-of-sale (POS), clienteling, or retail associate solutions is highly valued.
• Strong ability to learn new technologies quickly and communicate complex concepts clearly.
• Exceptional presentation skills with the ability to explain both technical and business value.
• Demonstrated experience supporting enterprise sales campaigns and customer engagements.
• Extensive experience delivering product demonstrations focused on both technical capabilities and business outcomes.
• Proactive mindset with the ability to work independently, prioritize tasks, and manage multiple opportunities effectively.
• Strong organizational skills with the ability to maximize efficiency and minimize unnecessary effort.
• Fluent English communication skills required; additional languages are an asset.
• Ability and willingness to travel internationally, primarily within North America and Europe.

## Benefits

• Fully remote position available across Canada.
• Opportunity to work with innovative retail technology solutions and enterprise customers.
• High-impact role combining technology, strategy, and customer engagement.
• Collaboration with cross-functional teams across sales, product, marketing, and professional services.
• Opportunity to develop expertise as a recognized technology and industry advisor.
• Exposure to strategic customer engagements, executive presentations, and complex business challenges.
• Flexible remote work environment designed to support autonomy and productivity.
• Career growth opportunities within a fast-moving technology environment.