Brand Strategist

• **This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Brand Strategist based in United States.**
• This role offers the opportunity to help leading eCommerce brands unlock growth through data-driven customer insights and strategic guidance.
• You will act as a trusted partner to brands, helping them optimize retention, customer value, and marketing performance.
• The position combines customer success, brand strategy, analytics, and eCommerce expertise in a collaborative remote environment.
• You will work closely with global brands to understand their challenges, deliver impactful recommendations, and drive measurable business outcomes.
• This is a high-impact opportunity for someone passionate about digital commerce, customer behavior, and growth strategy.
• You will contribute to the success of innovative brands while expanding your expertise in marketing technology and customer intelligence.

### Accountabilities

The Brand Strategist will serve as a strategic advisor for a portfolio of eCommerce brands, helping customers successfully adopt solutions, maximize platform value, and achieve growth objectives through actionable insights and best practices.

• Build and maintain strong relationships with a portfolio of global eCommerce brands, acting as a trusted strategic partner.
• Guide new customers through onboarding processes, ensuring successful implementation and long-term adoption.
• Provide ongoing training, strategic recommendations, and best practices to help brands maximize platform capabilities.
• Demonstrate solutions to prospective customers and communicate the value of customer intelligence and retention strategies.
• Identify customer needs, challenges, and opportunities while proactively recommending solutions.
• Analyze customer data and business trends to provide insights that support marketing, retention, and growth initiatives.
• Create educational resources including help articles, guides, case studies, and webinars to support customer success.
• Stay informed on eCommerce, lifecycle marketing, customer data, and retention trends to continuously improve strategic guidance.
• Collaborate with internal teams to improve customer experiences and contribute to product and service evolution.

## Requirements

The ideal candidate is an eCommerce-focused professional with experience in customer strategy, digital marketing, and data-driven growth initiatives. They should be comfortable working with brands, analyzing business performance, and translating insights into actionable recommendations.

• 2+ years of experience working within a direct-to-consumer (DTC) eCommerce brand, preferably as an eCommerce Manager, Marketing Manager, Growth Manager, or similar role.
• Strong knowledge of Shopify, Meta Ads, Klaviyo, and other core eCommerce and marketing platforms.
• Data-driven mindset with the ability to analyze performance metrics, identify trends, and connect insights to business outcomes.
• Strong understanding of customer retention, lifecycle marketing, and growth strategies.
• Excellent written and verbal communication skills, with native-level American English proficiency.
• Ability to present strategies, findings, and recommendations clearly to clients and stakeholders.
• Strong relationship-building skills with the ability to establish trust and maintain positive partnerships.
• Proactive, ownership-oriented mindset with the ability to work independently and take initiative.
• Must be based in the United States, with preference for candidates located in Florida or Texas.
• Experience with marketing campaign planning, optimization, and execution is preferred.
• Familiarity with customer data platforms or identity resolution solutions is a plus.

## Benefits

• Competitive annual salary of $80,000 USD.
• Health insurance stipend to support medical needs.
• Fully remote work flexibility.
• Paid time off and paid holidays.
• Opportunity to work with leading global eCommerce brands.
• Collaborative, expert-driven team environment with a flat organizational structure.
• Twice-yearly company offsites in exciting locations to connect with colleagues.
• Opportunity to take ownership of impactful projects and shape your role within a growing international team.
• Continuous learning opportunities in eCommerce, customer intelligence, and growth strategy.