Account Manager

• **This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Account Manager based in United States.**
• This role is responsible for driving revenue growth, customer retention, and strategic expansion across a portfolio of K–12 education accounts.
• You will manage the full sales lifecycle, from territory planning and executive engagement to complex negotiations and successful renewals.
• The position combines consultative selling, relationship building, and strategic account leadership within a dynamic education technology environment.
• You will collaborate with cross-functional teams to deliver customer value, identify growth opportunities, and strengthen long-term partnerships.
• This opportunity is ideal for an experienced enterprise sales professional who thrives in complex buying environments and high-impact customer conversations.
• You will play a key role in expanding technology adoption while helping educational organizations achieve their goals through innovative solutions.

### Accountabilities

As an Account Manager, you will own strategic customer relationships and revenue outcomes by developing account strategies, managing complex sales cycles, and ensuring customer success. Your responsibilities will include:

• Drive revenue retention, bookings, and multi-product expansion across an assigned portfolio of K–12 enterprise accounts.
• Develop and execute quarterly territory plans based on account opportunities, customer priorities, adoption gaps, and growth strategies.
• Build qualified pipeline through executive outreach, targeted sales plays, and multi-threaded engagement across key stakeholders including education leaders, technology executives, finance teams, and procurement teams.
• Manage the complete sales process from discovery through contract execution, including RFP strategy, pricing discussions, commercial approvals, legal negotiations, and procurement coordination.
• Maintain accurate forecasting and CRM hygiene by tracking opportunities, activities, contacts, next steps, and sales milestones.
• Partner with internal teams including Solution Consulting, Services, Customer Success, and external partners to support customer value realization and renewal readiness.
• Lead executive business reviews, strategic conversations, and solution discussions that strengthen customer relationships.
• Gather market insights and customer feedback to support improvements in products, pricing strategies, and go-to-market initiatives.
• Mentor and support other sales professionals by sharing best practices around executive engagement, sales strategy, and structured deal execution.
• Travel regularly, approximately 50–60%, to support strategic customer engagements, onsite demonstrations, executive workshops, and high-priority initiatives.

## Requirements

The ideal candidate is an experienced enterprise sales professional with a strong track record of managing complex accounts, driving expansion, and building executive-level relationships. Required qualifications include:

• 8+ years of enterprise SaaS sales experience, preferably within CRM, ERP, analytics, education technology, or related software industries.
• Demonstrated success achieving bookings, revenue retention, and expansion targets across assigned enterprise accounts.
• Experience managing long sales cycles involving cross-functional teams, multiple decision-makers, and public-sector procurement processes.
• Proven ability to develop executive relationships with stakeholders such as CIOs, CFOs, CHROs, superintendents, curriculum leaders, and procurement teams.
• Strong pipeline management and forecasting discipline using CRM platforms such as Salesforce.
• Experience with structured sales methodologies and deal management frameworks such as MEDDPICC.
• Ability to create strategic territory plans, identify whitespace opportunities, and execute account growth strategies.
• Strong negotiation, presentation, communication, and relationship-building skills.
• Ability to collaborate effectively with sales overlays, customer success teams, professional services, and business partners.
• Experience working with K–12 education organizations or public-sector customers is preferred.
• Familiarity with education funding cycles, RFP processes, board approvals, and purchasing frameworks is a plus.
• Bachelor’s degree or equivalent professional experience.

## Benefits

The role offers a competitive compensation package and a comprehensive benefits program designed to support employees’ professional and personal wellbeing, including:

• Base compensation range of **$71,300 – $89,100 USD** plus applicable commission opportunities.
• Comprehensive medical, dental, vision, pharmacy, life insurance, and AD&D coverage.
• Flexible Spending Accounts and Health Savings Accounts.
• Short-term and long-term disability benefits.
• Comprehensive 401(k) retirement plan.
• Generous parental leave programs.
• Flexible paid time off through a discretionary time off policy.
• Wellness programs, including fitness resources and employee assistance support.
• Tuition reimbursement opportunities.
• Optional benefits including pet insurance, identity theft protection, student debt repayment support, and prepaid legal coverage.
• Opportunity to work with innovative education technology solutions that impact schools and communities worldwide.
• Inclusive and collaborative workplace culture focused on professional growth and customer impact.