Field Supervisor- Service

**This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Field Supervisor – Service based in India.**

As a Field Supervisor – Service, you will play a key role in ensuring the smooth delivery of maintenance and service operations for a diverse portfolio of customer sites. Working in a fast-paced, customer-focused environment, you will lead field activities, coordinate technicians, and help maintain high standards of safety, quality, and operational excellence. This position offers the opportunity to collaborate with cross-functional teams while developing leadership skills in a technically driven industry. If you thrive on solving operational challenges, building strong customer relationships, and driving service performance, this role provides an excellent platform for long-term career growth.

### Accountabilities

• Supervise day-to-day service and maintenance operations, ensuring timely completion of scheduled activities while maintaining high standards of safety, quality, and customer satisfaction.
• Coordinate and support field technicians, providing guidance, workload planning, and operational oversight to maximize productivity and service efficiency.
• Monitor service performance, resolve customer concerns promptly, and build strong relationships through responsive communication and professional support.
• Ensure compliance with operational procedures, safety regulations, and quality standards while maintaining accurate service documentation and reporting.
• Collaborate with internal teams to optimize workflows, manage service priorities, and contribute to continuous process improvements.
• Support operational planning, resource allocation, and performance tracking to achieve service targets and business objectives.

## Requirements

• Bachelor's degree, diploma, or equivalent technical qualification in Engineering or a related discipline.
• Previous experience in field service, maintenance operations, technical supervision, or a similar customer-facing service environment.
• Strong leadership and people management skills with the ability to coordinate field teams effectively.
• Excellent communication, problem-solving, and organizational abilities with a strong customer-first mindset.
• Solid understanding of safety procedures, quality standards, and operational best practices.
• Ability to manage multiple priorities, work independently, and make informed decisions in a dynamic environment.
• Proficiency with Microsoft Office and digital reporting tools; willingness to travel locally as required.

## Benefits

• Competitive compensation package.
• Comprehensive training and professional development opportunities.
• Clear career progression within a global service organization.
• Exposure to advanced technologies and large-scale infrastructure projects.
• Collaborative, supportive, and safety-focused work environment.
• Health and wellness benefits in accordance with local policies.
• Opportunities to develop leadership capabilities through continuous learning programs.