Senior UX Strategist

• **This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior UX Strategist based in United States.**
• This contract role offers the opportunity to lead UX strategy for complex, mission-driven digital projects across multiple industries.
• The position focuses on defining user experiences that balance customer needs, business objectives, content structures, and technical realities.
• You will work with multidisciplinary teams to shape digital transformation initiatives, create scalable experience frameworks, and guide implementation.
• The role requires a strategic thinker who can navigate ambiguity, influence stakeholders, and turn complex challenges into clear UX solutions.
• You will contribute to projects involving CMS platforms, data-driven systems, and large-scale digital experiences in regulated environments.
• This opportunity is ideal for an experienced UX professional who enjoys solving systemic problems and creating meaningful user experiences.

### Accountabilities

The Senior UX Strategist will lead end-to-end experience strategy across complex digital projects, partnering with designers, engineers, project teams, and stakeholders to create user-centered solutions. This role focuses on research, information architecture, content strategy, and strategic guidance throughout the product lifecycle.

• Own UX strategy from discovery through delivery across complex digital initiatives.
• Lead stakeholder research, discovery sessions, interviews, and requirements gathering in complex or ambiguous environments.
• Translate user needs, business objectives, policy requirements, and technical constraints into clear experience strategies.
• Define experience principles, success criteria, and structural approaches that guide design and development decisions.
• Create strategic UX deliverables including personas, user journeys, service blueprints, workflows, and information architecture frameworks.
• Develop content strategies focused on structure, hierarchy, clarity, accessibility, and scalable content experiences.
• Create content models and strategic frameworks that support reusable, maintainable digital systems.
• Define UX approaches that consider CMS architecture, data models, integrations, workflows, and technical limitations.
• Guide experiences for public-facing platforms as well as internal administrative and operational systems.
• Collaborate with product designers to ensure design patterns and systems align with strategic goals and technical requirements.
• Provide UX leadership, quality oversight, and recommendations throughout implementation.
• Partner with engineering teams and technical stakeholders to identify risks and ensure solutions are feasible.
• Facilitate workshops, presentations, and strategic discussions with clients and project stakeholders.

## Requirements

The ideal candidate is an experienced UX strategist with strong systems thinking, content strategy expertise, and the ability to independently lead complex digital initiatives.

• 10+ years of experience in UX strategy, experience design, information architecture, or a related discipline.
• Proven experience leading UX strategy for complex CMS-backed and data-driven digital platforms.
• Strong understanding of information architecture, content modeling, and system-level UX design.
• Ability to operate independently, make strategic decisions, and guide projects with limited oversight.
• Experience working in policy-driven, regulated, enterprise, government, education, or public-sector environments preferred.
• Strong client-facing communication skills, including workshop facilitation and strategic presentations.
• Understanding of how content structures, data models, permissions, workflows, and system constraints impact user experiences.
• Familiarity with accessibility standards and inclusive design practices.
• Experience creating UX strategy artifacts such as journeys, conceptual frameworks, content models, and experience principles.
• Familiarity with CMS platforms and digital product implementation processes.
• Ability to collaborate effectively with designers, engineers, product teams, and business stakeholders.
• Comfortable working in iterative, project-based environments and engaging in technical discussions.

## Benefits

• Fully remote contract opportunity available to candidates based in the United States.
• Flexible project-based engagements with varying hours depending on client needs.
• Opportunity to contribute to complex digital transformation initiatives across government, education, and regulated sectors.
• Work alongside multidisciplinary teams including strategists, designers, engineers, and project leaders.
• Opportunity to influence meaningful user experiences through strategic UX practices.
• Candidates may provide their preferred hourly rate or rate range during the application process.