Court Support Lead

• This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Court Support Lead based in United States.
• This role offers the opportunity to lead a team that supports critical court-related operations within a fast-paced legal services environment.
• The position focuses on improving workflows, developing team capabilities, and ensuring operational excellence across court support activities.
• You will guide team members, optimize processes, and collaborate with multiple departments to deliver reliable and efficient services.
• The role combines people leadership, process improvement, communication, and operational problem-solving.
• You will play an important part in building team performance, supporting employee growth, and driving continuous improvement.
• This is an opportunity for an emerging leader who enjoys mentoring others and making a measurable impact in a growing organization.

Accountabilities

• Lead, coach, and mentor team members to ensure performance goals and operational objectives are achieved.
• Manage daily team operations, including scheduling, time tracking, workflow coordination, and performance monitoring.
• Provide guidance, feedback, and support to employees while fostering a positive and productive team environment.
• Conduct employee reviews, support professional development, and contribute to team growth initiatives.
• Serve as a key communication point between team members and senior leadership.
• Monitor and improve Court Support workflows to increase efficiency, quality, and service performance.
• Collaborate with internal departments to ensure smooth execution of operational processes.
• Develop and deliver training programs to improve employee knowledge, consistency, and performance.
• Identify opportunities for process improvements and recommend solutions to enhance team effectiveness.
• Participate in hiring activities and provide recommendations related to team staffing and performance management.

Requirements

• Previous experience in a leadership, supervisory, or team coordination role.
• Strong organizational, communication, and problem-solving skills.
• Ability to motivate, coach, and support employees in a fast-paced operational environment.
• Experience managing workflows, improving processes, and driving team performance.
• Strong attention to detail with the ability to manage multiple priorities.
• Ability to collaborate effectively with cross-functional teams and stakeholders.
• Experience in logistics, operations, legal services, or similar environments is a plus.
• Familiarity with operational management systems and court support processes is preferred.
• Knowledge of Skye, particularly related to sheriffs and partner management, is an advantage.

Benefits

• Competitive salary range of $43,000–$54,000 depending on location and experience.
• Health, dental, and vision insurance coverage.
• 401(k) retirement plan with company matching.
• Paid time off and paid company holidays.
• Floating holidays to support work-life balance.
• Life insurance and accidental death & dismemberment (AD&D) coverage.
• Long-term disability insurance.
• Health care and dependent care flexible spending accounts.
• Employee Assistance Program (EAP).
• Pet insurance options.
• Remote work opportunity with a collaborative team environment.
• Opportunity for career growth and leadership development.