Director, Credit Risk Oversight - Consumer Lending (2nd Line of Defense)

*Best Egg, now part of Barclays, is a market-leading, tech-enabled financial platform helping people build financial confidence through innovative lending solutions and financial health tools. As a Barclays company, we combine the agility and customer focus of a fintech with the global reach, stability, and purpose of a leading financial institution—working together to create a better financial future for our customers and communities.*

*At Best Egg, you’ll find a culture grounded in our core values—putting people first, creating clarity, delivering with excellence —enhanced by Barclays’ commitment to integrity, inclusion, and long-term impact. Together, we empower our colleagues to challenge, innovate, and take ownership while making a meaningful difference in people’s financial lives.*

*With the strength of Barclays behind us, we offer expanded opportunities for growth, development, and career mobility across a global organization—while continuing to build the products and experiences that make Best Egg unique.*

*We’re looking for collaborative, curious problem-solvers who are excited to make an impact and grow with us.*

*We’re proud to be an equal opportunity employer committed to building a diverse and inclusive team.*

**About the Role**

We are seeking an experienced **Director of Credit Risk Oversight** to join our **Second Line of Defense (2LOD) supporting unsecured and secured personal loan products**. This role will provide independent oversight, governance, and credible challenge across credit underwriting, pricing, loan amount, portfolio performance, credit policy governance, and risk appetite.

This individual will play a critical role in ensuring that credit strategy and growth initiatives are aligned with the company’s risk appetite, regulatory expectations, and sound risk management practices.

### Key Responsibilities

**Credit Risk Oversight & Governance**

• Provide independent 2LOD oversight and challenge of **credit underwriting, loan amount/credit exposure, pricing, and portfolio performance strategies**
• Ensure effective governance frameworks are in place for credit decisioning, strategy changes, documentation, and reporting

**Portfolio Monitoring & Risk Analytics**

• Monitor portfolio performance across originations, vintages, and customer segments
• Identify emerging risks, evolving trends, and portfolio concentration opportunities
• Evaluate impacts of strategy changes on **approval rates, credit quality, and profitability**

**Marketing & Growth Strategy Oversight**

• Understanding of **marketing and growth strategies** impacts to ensure alignment with credit risk appetite and portfolio objectives
• Review expansion strategies (e.g., new segments, channels, or products) for risk implications

**Regulatory & Compliance Oversight**

• Ensure adherence to applicable **consumer lending and fair lending regulations** (e.g., ECOA/Reg B, FCRA, UDAAP, etc.)
• Provide effective challenge on **fair lending risk**, model bias, and disparate impact considerations
• Support regulatory exams, internal audits, and issue remediation

**Risk Reporting & Governance**

• Develop and maintain **credit risk reporting, insights, and dashboards**
• Escalate material risks, control gaps, or model concerns in a timely manner

**Change Management & Innovation**

• Provide oversight of **new credit strategies, model deployments, and product launches**
• Ensure appropriate risk assessment and governance for **FinTech-driven innovations** (e.g., alternative data, AI/ML models)
• Support ongoing enhancement of credit risk frameworks and controls

### Qualifications

**Required Experience**

• 10+ years of experience in **credit risk management, underwriting, or portfolio risk** within consumer lending
• Direct experience managing or overseeing first or second line of defense credit risk functions required
• Experience in **2LOD, model risk, validation, or audit**, or strong exposure to independent oversight functions
• Deep understanding of **credit risk models and decision strategies**
• Proven experience analyzing **portfolio performance and credit trends**

**Preferred Experience**

• Experience in a **FinTech and/or regulated banking environment**
• Exposure to **digital lending, alternative data, or advanced analytics/ML models**

**Regulatory Knowledge**

• Strong knowledge of **consumer lending regulations**, including:
• ECOA / Regulation B (fair lending)
• FCRA
• UDAAP
• Experience in addressing **fair lending and model governance risks** preferred

### Skills & Competencies

• Strong **risk and control mindset** with ability to provide independent, credible challenge
• Advanced **analytical and quantitative skills**
• Ability to connect **credit strategy decisions to portfolio outcomes and risk appetite**
• Excellent **communication and stakeholder management**
• Ability to operate effectively in a **fast-paced, data-driven FinTech environment**
• Willingness to **adapt to a fast-paced environment** and adjust priorities accordingly