Aftermarket Insights Expert (m/f/d)

We are looking for a rigorous, curious, and driven market intelligence professional to build and own our global service market intelligence capacity for gas reciprocating engines. This is a high-impact position sitting at the intersection of strategy, analytics, and commercial execution - providing the factual backbone for our service growth decisions. You will combine internal fleet operating data, sales insights, and external market and competitive data into forward-looking intelligence that will shape how we at INNIO run our service business.

At INNIO we offer you

• An innovative and international working environment
• Health We Care Program - including company sport activities
• Moving cost support for new employees in accordance with policy
• Good connections to public transport - station in direct proximity
• Transportation cost support in accordance with policy
• One of the best canteens in the area with healthy and various meals
• Attractive location in the heart of the alps which provides various outdoor sport and other leisure possibilities

Your Responsibilities

Fleet-based demand forecasting

maintain & further develop analytical model that translates internal fleet data into spare parts consumption forecast and service manpower demand projections

Competitive intelligence

systematically track the full competitive landscape for service manpower as well as spareparts, monitor new entrants and potential new partners - focus should be on both, competing OEM services for their products and other service providers addressing INNIO products (labor & parts)

Strategic market driver analysis

monitor factors shaping service market demand and translate into what this means for INNIO; e.g. gas price changes, labor shortage, structural demand shifts; collaborate closely with senior leadership and (service) product managers alike to address special focus topics and jointly develop the market

Regulatory monitoring

track relevant regulations & policy changes (emissions, feed-in tariffs, other incentives, safety, etc.), assess its relevance for INNIO and propose action if needed

Strategic pricing

analyse service pricing strategies of competitors in collaboration with service pricing team, compare with customer requirements, and derive strategic recommendations for labor and spareparts pricing for INNIO

Customer needs

derive insights from qualitative and quantitative research on customer preferences, incl. lost customers, and translate into product improvement ideas; collaborate with customers to gain insights firsthand

Your Profile

Bachelor’s/Master degree in economics, business or engineering preferred

Minimum 8 years’ experience in market intelligence, analytics, or product management, ideally in the industrial equipment or spare parts, service, or aftermarket industry

Technical understanding and mindset ideally in the gas or diesel power generation market

Exceptional quantitative skills: comfortable building large, structured Excel models with incomplete datasets

Ability to distill complex analysis into clear narratives for senior leadership as well as for all levels of the organization

Ability to work in a cross-functional organization in geographically diverse businesses

Proficient user of Microsoft Word, PowerPoint, Excel

Fluent in English, German is a plus

Willingness to travel worldwide (approx. 30% of working time)

Work location is Jenbach, Tirol

At INNIO, we offer a competitive salary package which is far above the requirements of the metal collective agreement in Austria. We highly value your individual qualifications and experience. As part of our recruiting process, we engage in open dialogue with you to discuss the details and ensure the best possible fit.