Sales Coordinator, CEE (Polish Speaking)

LOCATION: London, Hammersmith

WORKING PATTERN: Mon - Fri (37.5 hours), Eligible for virtual working / flexible working

REPORTS TO

Team Leader, Sales Support

Role Purpose

• The Sales Coordinator handles all customers in partnership with designated members of the sales team in fielding incoming
• account-specific
• queries.
• This role holder
• will be expected to support communications between the sales team and customers.

What You’ll Do

In-depth

• product
• setup

information

• providing all customers with the detail they need on Funko products and categories
• .
• Product image

management

• ensuring key customers are receiving images promptly and correctly
• .
• Catalogue management
• .
• Supplying test certificates as available

/

• required
• .

Develop

• ing
• and maintain
• ing
• strong working relationships with customers, retail partners, peers and other departments
• .

Participat

• ion
• in product

/

• brand knowledge training to learn about new and existing product lines
• .

Ensur

• ing
• the highest level of customer service resulting in increased productivity and achieving quarterly incentive goals.

Assist

ing

with

• e
• nquiries regarding client products and
• timelines
• .

Attend

• ing
• account sales meetings both internally
• /externally and conference calls where applicable
• .

MUST BE FLUENT IN POLISH

What You’ll Bring

Excellent written and verbal communication skills in

English and

Polish

.

Passionate about the customer experience

.

Working knowledge of Microsoft Office 365 package

s and Excel (including V-Lookups and X-Lookups)

.

Excellent organisational skills and ability to prioritize

.

Demonstrates a ‘team player’ ethic

.

Fantastic attention to detail

.

Ability to work with confidential information and remain discreet at all times

.

Good relationship builder with internal and external stakeholders

.

Driven, pro-active and works at pace

.

Ability to ‘think out of the box’ with a hands

-on mentality.

Funko is an

equal-opportunity

employer. We know that every superhero has a unique origin story and the diversity of these stories enrich what we do. All applicants will be considered for employment without attention to race, colour, religion,

gender

, gender identity,

sexual orientation,

national origin

,

• or disability status.
• The above statements are intended to describe the general nature and level of work being performed by
• this role holder.
• They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required
• and all employees
• may be required to perform duties outside of their normal responsibilities from time to time, as needed
• .

Job Code