Device Fulfillment Associate

**The Role**

We are looking for an extremely detail-oriented, process-driven individual to work with us full-time as a Device Fulfillment Associate. In this role, you will help Audicus transform lives by ensuring the timely delivery of hearing aids to Americans across the country.

**Responsibilities**

• Prepare and neatly pack orders according to company standards
• Program hearing aid devices utilizing custom programming software
• Provide first-rate support to in-office customers as needed
• Customize shipments based on specific order details
• Utilize shipping software to print shipping labels and manage delivery times
• Log and process incoming packages
• Coordinate logistics across our sales, customer experience, and audiology teams
• Keep track of inventory and supplies
• Knowledgeable of hearing aid devices and aptitude to inspect/repair

**What We Are Looking For**

• High standard of workmanship
• Positive, with a friendly attitude and the ability to work together in a team-oriented environment
• Able to work in a fast-paced environment
• Enthusiastic
• Independent
• In-office position (Midtown Manhattan)

Compensation Range

• Hourly Range: $24.00 - $26.00 / hour
• **Location:** NYC, Manhattan - Onsite 5 Days/Week
• **Benefits:**
• Medical/Dental/Vision through Aetna; 401K, telehealth, commuter benefits, Paid Parental Leave, Flexible PTO, Paid sick leave
• **FLSA Status:**
• Non-Exempt – This position is eligible for overtime pay in accordance with federal and applicable state wage and hour laws.