Lead Retail Sales Associate

At Orvis, our Sales Associates are front line Retail Guides—inspiring, outfitting, and guiding customers on their outdoor adventures. Orvis is where passion and a career meet. Seeking a dynamic LEAD RETAIL GUIDE who appreciates the outdoor lifestyle and enjoys outfitting customers for great adventures. Working alongside the Store Manager, you will: • Create a store atmosphere that is welcoming and inclusive • Serve as a brand ambassador and lead by example in a fast-paced retail environment • Set the tone for your team to consistently deliver an exceptional customer experience • Demonstrate our core values of surprising and delighting our customer, taking pride in our product, and protecting what we love WE’RE LOOKING FOR: • Friendly and inviting personality, ability to build relationships, demonstrate care for customers and co-workers, and create a fun and energetic store vibe • Ability to engage customers and to suggest product in an authentic and helpful manner • Confidence in observing and coaching selling opportunities to develop the team • Strong computer skills; ability to learn and apply business programs and assist others • Ability to solve problems for customers and associates, handling ambiguity with sound judgment • Reliability and responsibility to open and close the store • Creativity and visual merchandising skills are a plus • Ability to reach, move, and handle merchandise, reaching high and crouching low, lifting up to 30 pounds, and the stamina to execute floor sets • Ability to lead the sales floor for extended periods of time • Maintain a safe, clean and orderly workspace by following all safety policies and procedures WHAT WE OFFER: We offer a retail career experience like no other. To be at their best, we recognize that our Retail Guides need time to recharge and connect with nature. We believe in ensuring a great work/life balance, maintaining store operating hours that focus on our most productive periods, and offering a comprehensive benefits package including: • Medical, vision, and dental coverage • Monthly Team Incentive Program • Employer Matched 401(k) savings plan • Paid time off and holiday pay • Generous associate discount, and opportunities to earn travel credits in partnership with Orvis Adventures - Travel Division • Fly Rod loaner program To access our California Applicant Privacy Notice, follow this link: #CMP1