Phone Operator - Marshall Dentistry & Oral Surgery

Job Responsibilities

• Acts as a liaison between Marshall Dentistry & Oral Surgery and referring provider offices and/or their staff regarding referrals and new patient appointments.
• Completes patient entry process to include verifying insurances and obtaining records for all new patients.
• Notifies patients of scheduled appointments via mail or phone.
• Answers telephone promptly, courteously using good telephone etiquette, providing adequate information and routing callers properly.
• Performs other duties as assigned or requested.

• Education: High school graduate or GED.
• Experience: Prefer six months work experience, preferably in a medical office setting. Knowledge of dental terminology, word processing and computer experience desirable.
• Internal applicants must call HR at ext. 11653 to determine eligibility before applying.