GRE
ITC Hotels · Welcomhotel Coimbatore, Coimbatore, Tamil Nadu, India
About The Role
Required Abilities: Speech Recognition — The ability to identify and understand the speech of another person. Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences. Written Comprehension — The ability to read and understand information and ideas presented in writing. Written Expression — The ability to communicate information and ideas in writing so others will understand. Oral Expression — The ability to communicate information and ideas in speaking so others will understand. Required Work Experience : Front Office Executive Degree : Bachelor of Business Studies - BBS | Bachelor of Arts - BA Required Knowledge : Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Required Skills : Call Forwarding, Record Keeping, Front Office Management, Call Handling, Communication, Management Reporting Primary Responsibility : A front office executive is responsible for greeting the visitors at the office. Registering their names and contact details. A front office executive is responsible for attending all the incoming calls, responding to them and transferring the call to the appropriate department.
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