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Butler

ITC Hotels · ITC Gardenia, Bengaluru, Karnataka, India

External listingfull-timeabout 2 months ago

About The Role

Required Abilities: Extent Flexibility — The ability to bend, stretch, twist, or reach with your body, arms, and/or legs. Near Vision — The ability to see details at close range (within a few feet of the observer) Trunk Strength — The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing. Stamina — The ability to exert yourself physically over long periods of time without getting winded or out of breath. Required Work Experience : Hotel Butler Degree : Associate of Arts and Sciences - AAS | Bachelor of Hotel Management - BHM | Bachelor of Arts - BA Required Knowledge : English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Required Skills : Greet Guests, Customer Development, Client Communication, Communication, Guest Registration Primary Responsibility : explain features in accommodation venue maintain customer service maintain relationship with customers run errands on behalf of customers handle customer complaints identify customer's needs handle guest luggage greet guests comply with food safety and hygiene

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