Associate Vice President and Chief Information Officer (5600)

Job Description The Chief Information Officer (CIO) is responsible for ensuring that Information Technology Services contributes to, and effectively supports, University objectives and goals by guiding technology strategies and resources for the University community. The CIO is expected to lead the ITS team in support of a sound and secure IT infrastructure, daily operations, strategic technologies, and support that ensures the University can meet its strategic plan and mission through reliable systems and processes. The CIO will report to the Vice President of Operations and be part of the Operations Division leadership team representing and leading the ITS team. The AVP/CIO is a principal strategic leader across the entire university, responsible for guiding technology strategies and resources for the university community and serves as a key leader bridging IT, Operations, Finance, and campus innovation through the cross-division collaborative Innovation Hub. This position is not eligible for new visa sponsorship at this time. Candidates who already hold valid U.S. work authorization may be considered. Key Responsibilities Strategic Leadership Vision ●Technology Strategy: Develop and lead a collaborative, comprehensive university-wide technology strategy in partnership with executive leadership, the CISO, and key operational teams, ensuring alignment with the university’s strategic resource optimization needs. ●Organizational Development: Lead the assessment of current IT organizational structures and operational processes. Implement short-term efficiencies while preparing for long-term strategic structural updates. ●Data Governance: Serve as the principal data and technology leader, guiding the development, maintenance, and governance of a comprehensive university-wide data strategy. ●Operational Excellence: Establish goals to ensure Information Technology Services (ITS) operates effectively, fostering strong communication, strategic planning, and collaboration across all campus units. ●Future Readiness Institutional Innovation: Anticipate emerging technologies, evolving learner expectations, and changes in higher education to guide the university’s digital future and strategically leverage technology in support of student success, teaching and learning, research, workforce development, and institutional resilience. Compliance, Security Risk Management ●Policy Compliance: Partner with the CISO to oversee ITS policies and data security standards, ensuring compliance with state and federal regulations, including university health clinics and personal health information (PHI). ●Risk Mitigation: Coordinate with the CISO to mitigate operational risks and oversee response efforts in the event of a security breach. ●Audit Support: Manage and support all internal and external audits to ensure ITS compliance in collaboration with the CISO. Operational Management Resource Stewardship ●Budgeting: Manage and steward the ITS operating and capital budget effectively, adhering to university policies, guidelines, and parameters in collaboration with the University Business Officer and VP for Campus Operations. ●Procurement: Oversee the coordination, strategy, analysis, and approval of computer equipment, systems, and infrastructure procurement. ●Service Delivery: Support and ensure the highest standards of quality service delivery for students, faculty, staff, and affiliates. Collaboration, Growth Personnel Management ●Innovation Roadmap: Collaborate with the ISU Innovation Hub and other key stakeholders to develop a unified technology roadmap; evaluate and integrate emerging technology options, including AI, to advance and sustain institutional capabilities. ●Relationship Management: Establish strong working relationships with higher education institutions, state offices, and professional organizations to identify trends and collaboration opportunities. ●People, Culture Professional Growth: Build and sustain a high-performing technology workforce through strategic recruitment, professional growth, succession planning, mentorship, and leadership development. Create a culture of trust, collaboration, service, and shared problem-solving that supports employee success and delivers exceptional experiences for faculty, staff, and students. ●Representation: Represent ISU ITS on various internal and external committees and councils. ●Planning Documentation: Monitor emerging technologies to enhance performance, identify future opportunities, and plan for strategic threats, while maintaining thorough documentation of assessments and project needs to ensure organizational stability.