Working Student (f/m/x) – Product Management

Your mission

Your Mission

As a Working Student in Product Management, you will support our Direct (B2C) and Fleet (B2B) Product Managers in delivering an outstanding charging experience and smooth partner enablement.

This role bridges the gap between product operations and customer-facing processes, offering you hands-on experience and the opportunity to own smaller projects independently from end to end.

Direct (B2C) – Product Management

Consolidating a regular competitor analysis on a monthly basis, covering product features, and promotional offers across key European markets - including structured product recommendations for the B2C channel

Supporting the product team in evaluating new product concepts, feature ideas, and user experience enhancements based on market and user data

Supporting the tracking and analysis of B2C customer loyalty rewards, monitoring redemption patterns and performance across different countries

Supporting the preparation of go-to-market materials and internal product briefings for new B2C features or offers

Assisting in user research preparation (e.g. survey drafting, data aggregation, synthesis of findings) to inform B2C product decisions

Owning smaller projects independently end-to-end, including running promotional campaigns, improving a workflow, or setting up a KPI view and proposing next steps

Fleet (B2B) – Product & Customer Enablement

Supporting end-to-end processing of new Fleet customer submissions: CRM updates, offer preparation and sending, and coordination of contract creation and dispatch

Supporting customer onboarding and account setup in internal systems (e.g., user and business partner creation), including structured customer communication via email (status updates, follow-ups, missing information)

Creating and maintaining clear documentation and lightweight process flows, turning recurring questions into structured, reusable guidance for customers and internal teams

Supporting collaboration across Fleet Support, Sales/Account teams and Product

Owning smaller projects independently end-to-end (e.g., improving a workflow, setting up a KPI view, cleaning up a documentation space, running a mini-analysis and proposing next steps)

Your profile

Currently studying towards a university degree in Business Administration, Business Informatics (Wirtschaftsinformatik), Industrial Engineering (Wirtschaftsingenieurwesen), or a related field of study

You have a high affinity for the EV industry and its evolution

You have good communication skills (internally & externally with B2B touchpoints)

You have good organizational skills and a structured working style

Your English is fluent

You have good analytical skills and an independent work style

You have good Microsoft Office skills incl. PowerPoint and Excel

You are a highly motivated self-starter with a flexible, can-do attitude

Previous working experience via internships will be considered a strong asset

Experience with Jira and Confluence is appreciated