Customer Success Manager / Project Manager

Your mission
You'll be the bridge between our customers and our platform, making sure infrastructure projects succeed using Infrakit's cloud tools. Day-to-day, that means:
Leading deployment and development projects from kickoff to completion, on time and on budget
Act as an expert in infrastructure model-based construction, BIM modelling (YIV) and surveying
Running training sessions and workshops that actually land
Building trusted, long-term relationships with customers and acting as their go-to expert
Solving problems proactively, before they become issues
Collaborating closely with our Product, R&D, and Sales teams
Maintaining clean project documentation and keeping all stakeholders aligned
You'll report to the Director of Services & Customer Success and work out of our Espoo HQ.

Qualifications

• A degree in Engineering or an infrastructure-related field (Bachelor's or Master's)
• 10+ years of hands-on experience in the infrastructure sector
• A strong project management track record: you've delivered complex projects start to finish
• Deep knowledge of model-based construction, BIM (YIV), and surveying
• Clear, confident communication in both Finnish and English
• A genuine drive to push the industry toward digital, sustainable ways of working

Why Join Infrakit

• A role with real impact; helping major infrastructure projects become more efficient and sustainable
• Autonomy and ownership over your work
• Flexible hours
• Competitive compensation and benefits
• Mentorship program
• A team that's sharp, supportive, and genuinely good to work with: the Infrakit spirit
• Sound like you?
• If you're ready to bring your infrastructure expertise into a company that's reshaping the whole industry, we'd love to hear from you.
• Apply now
• or reach out if you have any questions: Jani Sillanpää, Director, Services and CS Finland HQ: <[email hidden]>

Employer

Infrakit Group Oy

Location

Keilaniementie 1, Espoo

Work starts

According to a contract

Position

Full-time

Application period

We will start processing applications on 10 August 2026