Operations & Cleaning Agent

**ABOUT US**

Indie Campers is Europe’s leading road trip provider, offering customers the freedom to explore in well-maintained and fully equipped campervans and RVs. Roadtrip Operations Agents are essential in guaranteeing a perfect customer journey - working behind the scenes to ensure every vehicle is safe, clean, functional, and ready for adventure.

**THE ROLE**

The Back Office Agent is responsible for the full preparation, inspection, and operational readiness of the fleet.

This is a hands-on, high-energy, detail-oriented role focused on

• Cleaning & detailing
• Fleet preparation & equipment setup
• Minor repairs & troubleshooting
• Stock & consumables control
• Depot organisation & logistics support

The role sits at the heart of the operation, ensuring vehicles meet Indie Campers’ quality standards and are ready for customer check-in.

Given the central role of Back Office in fleet readiness and depot performance, the Back Office Agent serves as the natural second-in-command to the City Lead in daily operational continuity.

**WHAT WILL YOU WORK ON?**

• **Fleet Preparation & Cleaning**: Clean and prepare vehicles, ensuring they meet Indie Campers' standards. Perform post-return inspections and maintain readiness for customer pick-ups.
• **Stock & Consumables Management**: Manage inventory of cleaning supplies and rental extras. Track shipments and report discrepancies.
• **Logistics & Depot Organisation**: Move campervans between areas, maintain a well-organised depot, and ensure efficient operation.
• **Operational Support**: Assist with fleet checks, minor repairs, and proactive issue reporting. Collaborate during peak periods for deep cleaning or kit preparation.
• **On-Demand Support**: Help with troubleshooting, cleaning, and fixing operational issues to ensure smooth deliveries.

**WHO ARE WE LOOKING FOR?**

• **Must have:** Experience in cleaning, logistics, warehouse, automotive, hospitality, or operations preferred.
• **Must have**: Strong work ethic, attention to detail, and hands-on mindset.
• **Must have:** Ability to lift, move, and clean vehicles and equipment.
• **Must have:** Comfortable working in fast-paced, physically active environments.
• **Must have:** Good communication skills and willingness to collaborate with Front & Back Office, and Servicing.
• **Must have:** A driving license (Category B) is required.
• **Must have:** English and **Nice have**: local language proficiency (if applicable).

**PHYSICAL AND OPERATIONAL REQUIREMENTS**

• **Must have:** Able to perform active physical tasks throughout the shift: standing, walking, bending, lifting, and repetitive motions.
• **Must have:** Comfortable working on their feet for most of the day, moving between cleaning bays, parking areas, and depot work zones.
• **Must have:** Able to lift or carry equipment, cleaning materials, or accessories (up to 15–20 kg).
• **Must have:** Comfortable working indoors and outdoors in varying weather conditions.
• **Must have:** Able to clean, stage, and inspect vehicles, including tasks requiring bending, kneeling, or overhead reach.
• **Must have:** Flexible to work weekends, holidays, and peak-season periods, adapting to volume changes and operational urgencies.

**THE INDIE COMMITMENT!**

• Competitive compensation and travel benefits.
• Clear progression to RoadTrip Agent or other operational roles.
• Training in cleaning standards, detail verification, minor repairs, and operational excellence.
• A multicultural, dynamic workplace with a strong team spirit.
• $18 per hour
• 10 days of paid time off, plus a paid day off to celebrate your birthday.

***Are you Ready to Go Indie?***