Support & Cleaning- Part time

**ABOUT US**

Indie Campers is a global leader in road trip travel, operating one of the largest campervan fleets in the world. Support & Cleaning are essential to ensuring every van is spotless, safe, and ready for the next customer, directly influencing customer satisfaction and operational efficiency.

**THE ROLE**

The Support & Cleaning Agent focuses exclusively on maintaining the cleanliness, hygiene, and presentation of the rental fleet. This is a hands-on, physical, detail-oriented operational role responsible for:

• Cleaning vehicle interiors and exteriors
• Preparing vans with kits and essentials
• Inspecting vehicles post-return
• Managing cleaning supplies and consumables
• Supporting depot organisation and logistics

**WHAT WILL YOU WORK ON?**

• **Fleet Cleaning:** clean and maintain vehicle interiors and exteriors to meet hygiene and appearance standards, ensuring consistent high-quality results.
• **Vehicle Preparation:** prepare campervans with required kits, bedding, and optional extras, ensuring readiness for bookings and check-in/check-out processes.
• **Post-Return Inspection & Reporting:** inspect vehicles upon return for cleanliness, missing items, or damage, and report issues for follow-up.
• **Stock & Consumables Management:** manage stock and consumables, including receiving, storing, and organizing supplies while reporting shortages or damages.
• **Logistics & Depot Organisation:** assist with depot logistics, keeping cleaning areas organized, moving vehicles, and supporting operational needs during peak times.

**WHO ARE WE LOOKING FOR?**

• **Must have**: Experience in cleaning **Nice to have:** hospitality, warehouse, housekeeping, or operations preferred.
• **Must have:** Strong attention to detail and commitment to hygiene standards.
• **Must have**: Physically fit and able to perform manual tasks (cleaning, lifting, moving equipment).
• **Must have:** Reliable, punctual, and able to work in high-paced environments.
• **Must have:** Driving License (Category B).
• **Must have:** English and **Nice to have**: local language proficiency (if applicable)

**PHYSICAL AND OPERATIONAL REQUIREMENTS**

• **Must have**: Able to perform physically active cleaning tasks for most of the shift, including standing, walking, bending, kneeling, stretching, and repetitive motion.
• **Must have:**Comfortable working inside vehicles (tight spaces, elevated surfaces), and outdoors around the fleet.
• **Must have:** Able to lift, move, or carry cleaning equipment, vacuum devices, water hoses, chemical products, or kits (up to 15 kg).
• **Must have:** Comfortable using cleaning products and chemicals safely, including disinfectants, detergents, stain removers, glass cleaners, and surface treatments (training provided).
• **Must have:** Must follow the safety company guidelines when handling chemical products
• **Must have:** Comfortable working in varying temperatures and weather conditions when washing or preparing vehicles outdoors.
• **Must have:** Able to maintain cleaning quality and speed during high-volume operations and peak season.
• **Must have:** Flexible to work weekends, holidays, and peak seasonal schedules.
• **Must have:** Capable of adapting to last-minute operational needs (e.g., urgent turnarounds or additional cleaning tasks).

**THE INDIE COMMITMENT!**

• Competitive compensation and travel benefits.
• Clear progression to RoadTrip Agent or other operational roles.
• Training in cleaning standards, detail verification, minor repairs, and operational excellence.
• A multicultural, dynamic workplace with a strong team spirit.

***Are you Ready to Go Indie?***