CRM Developer II

Job Title

CRM Developer II

Job Category

Information Technology

Job Description

Activities

• Own the administration and continuous improvement of Salesforce, ensuring platform performance, stability, and scalability
• Manage users, access controls, and system configurations
• Build and optimize reports, dashboards, and automation to support business insights and efficiency
• Customize and enhance the Service Cloud console and related components aligned with business needs
• Monitor performance, troubleshoot issues, and drive timely resolutions
• Collaborate with cross-functional stakeholders to translate requirements into scalable solutions and support integrations/data processes

Requirements

• 3+ years of hands-on Salesforce experience in a System Administrator role
• Strong experience with Apex, LWC, SOQL, and Visualforce
• Solid understanding of Salesforce architecture, data models, and automation tools
• Experience with integrations using REST/SOAP APIs
• Familiarity with tools such as VS Code, Workbench, Data Loader, and ANT
• Strong problem-solving skills and ability to collaborate with technical and non-technical stakeholders

Preferred Qualifications

• Salesforce certifications: Platform Administrator (required). Platform Developer and Service Cloud Consultant (preferred), Field Service Consultant (nice to have)
• Experience with Salesforce Communities and Service Cloud customization
• Knowledge of SQL, XML, and JavaScript for integrations and data handling
• Experience working in agile or cross-functional environments

Job Type

Permanent

Time Type

Full time

Work Hours

40

Travel Required

No

Primary Location

HY Brazil Itu

Address

Rodovia Castelo Branco Km 75,8

Zip Code

13308-700

Field-Based

No

Relocation Assistance Available

No

• We are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing.
• EOE/Minorities/Females/Veterans/Disabled