Patient Navigator

Trial Library is an AI-native research platform with a mission to improve healthcare outcomes by expanding access to precision medicine.

About Trial Library

Trial Library is an AI-native enrollment and care navigation platform that accelerates access to precision medicine. In collaboration with biopharmaceutical manufacturers, payers, and health systems, Trial Library enables the delivery of clinical trials as a standard care option - improving patient access, advancing oncology outcomes, and reducing the total cost of care. Backed by leading healthcare venture capital firms, Trial Library’s platform is currently deployed in 840+ clinics and 3,000+ providers nationwide.

Your Responsibilities

Patient Navigation & Advocacy

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• Serve as a trusted liaison between patients, caregivers, healthcare providers, and clinical research sites.
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• Guide patients through the clinical trial referral, screening, and enrollment journey.
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• Educate patients and families on clinical trial opportunities and precision medicine.
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• Identify and help remove barriers to care by connecting patients with appropriate resources.
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• Coordinate medical record collection and facilitate seamless handoffs to research sites.
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• Maintain ongoing communication and support throughout the patient journey.

Cross-Functional Partnership

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• Partner closely with Product, Engineering, Operations, and Clinical teams to improve the patient experience.
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• Respond to inquiries from patients, providers, and internal stakeholders.
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• Provide feedback that informs new workflows, features, and service offerings.

Operations

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• Document patient interactions and maintain accurate case records.
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• Contribute to SOPs, educational content, and operational documentation.
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• Track key navigation metrics and prepare reports on patient outcomes and team activities.
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• Help build and scale Trial Library's patient navigation program as the company grows.

Your Qualifications

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• Bachelor of Science in Nursing (BSN), Associate Degree in Nursing (ADN), or equivalent nursing degree required. An active RN or LPN license is not required.
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• 2+ years of experience supporting oncology patients, patient navigation, clinical research, or a related healthcare setting.
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• Working knowledge of clinical trials and the patient enrollment process.
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• Strong communication and interpersonal skills with the ability to explain complex medical information to diverse audiences.
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• Excellent organizational skills with the ability to manage multiple patients, priorities, and deadlines.
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• Demonstrated empathy, sound judgment, and a patient-first approach.
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• Comfortable working in a fast-paced, collaborative environment with evolving priorities.
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• Proficiency with electronic health records (EHRs), CRM systems, or similar healthcare technology platforms.
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• Experience working at an early-stage or high-growth startup.

Nice to Have

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• Oncology clinical trial enrollment or study coordination experience.
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• Clinical Research Coordinator (CRC), CCRP, or other clinical research certification.
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• Experience collaborating with Product, Engineering, or Operations teams to improve workflows or services.
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• Experience developing SOPs, patient education materials, or operational processes.
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• Multilingual (Spanish, Mandarin, Cantonese, or other languages commonly spoken by oncology patient populations).
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• Familiarity with precision medicine, biomarker testing, or molecular diagnostics.