Stock Assoc

Responsibilities

• Flawlessly executes customer fulfillment across all (Omni) channels leveraging all services (BOPIS,

• SFS, STS, Home Delivery, Installation) to ensure method used meets customer’s needs while
• maintaining profitability.

• Provides exemplary service as top priority.
• Suggests additional items and promotes Design Crew for every BOPIS order fulfilled to drive sales,

conversion and promote store’s design services.

• Processes incoming and packs outgoing shipment ensuring productivity and performance

standards are met.

• Maximizes efficiency and reduces footsteps (picking orders for fulfillment by department, walking

• each department once, packing orders completely before printing shipping labels and staging
• orders for quick pick up).

• Packs/bags all orders neatly and safely across all delivery methods to minimize breakage and

maintain the Brand’s image. Reduces waste by storing and reusing shipping boxes for SFS.

• Partners with management/lead teams to drive greater effic