KF CF - Business Analyst Senior Supervisor

Founded in 1966, Kalbe Farma (Kalbe) is the largest publicly-listed pharmaceutical company in Southeast Asia. As of end 2023, Kalbe’s extensive healthcare ecosystem encompasses a network of 47 companies, including subsidiaries, joint ventures, and associates, all driven by a dedicated workforce of 16,795 employees.

Guided by a vision to become the country’s best global healthcare company, Kalbe offers a comprehensive healthcare solution through its four key business divisions: prescription pharmaceuticals, consumer health, nutrition, and distribution & logistics. Within these divisions, Kalbe manages a diverse portfolio reinforced by a robust distribution network that serves over one million outlets across Indonesia’s vast archipelago.

On the international stage, Kalbe has established a strong presence in ASEAN countries, as well as regions spanning East and South Asia, the Middle East, and Africa. Kalbe’s business ventures are supported by best in- class research and development capabilities, developed through strategic alliances with many international partners. The Company is deeply involved in cutting-edge areas such as drug delivery systems, cancer treatment, stem cell research, and biotechnology.

Job Description

JOB DESCRIPTION

• Team Leadership & Supervision
• Direct supervision of the Business Analyst/Project Officer, including workload distribution, performance evaluations, and professional development.
• Act as the final reviewer and "editor-in-chief" for all deliverables produced by the Officer (e.g., project logs, process maps, and requirement documents).
• Coach the team on best practices in requirements gathering, data visualization, and stakeholder management.
• Strategic Business Analysis
• Lead the discovery phase for high-priority projects, identifying root causes of business friction and proposing scalable solutions.
• Design and implement "To-Be" processes that improve organizational efficiency and ROI.
• Ensure the integrity of data used for business cases and project reporting, translating complex datasets into actionable executive insights.
• End-to-End Project Management
• Define project charters, success metrics, and resource plans for cross-departmental initiatives.
• Identify potential project "red flags" (budget, timeline, or technical) and lead the mitigation efforts before they impact the business.
• Overseeing the creation of training programs and managing User Acceptance Testing (UAT).
• Stakeholder & Vendor Management
• Serve as the primary bridge between technical teams (IT/Dev) and business units.
• Manage expectations of senior stakeholders, providing transparent reporting and handling conflicting priorities with diplomacy.

REQUIREMENTS

• Education : Bachelor’s Degree (S1) Information Systems, Data Science, or Business Administration.
• Professional Experience : 3+ years of progressive experience in business analytics or project management, with at least 1–2 years in a lead capacity where they were responsible for reviewing the work of junior staff.
• Technical Skills
• Project Management Frameworks: Deep understanding of the DLM (Digital Lifecycle Management) and the ability to pivot between Agile (Scrum/Kanban) and Waterfall depending on the project.
• Documentation: Advanced skills in writing Business Requirement Documents (BRD) and Functional Requirement Documents (FRD).
• Process Modeling: Advanced-level proficiency in Business Process Management and using relevant tools.
• Data Visualization & Quality: High proficiency in Tableau, Power BI, or Looker.
• Soft Skills
• Critical Thinking
• Synthesizing Complexity
• Attention to Detail
• Instructional Leadership
• Conflict Resolution & Diplomacy

Company

KF PT. Kalbe Farma Tbk.