Deputy Manager - Business Support

Position: Deputy Manager – Business Support Reports to (Position): Regional Head – Retail Sales Position Purpose: The Deputy Manager – Sales Support will play a key role in enabling the sales team with timely information, operational coordination, distributor servicing, and MIS/reporting support. This position is critical to ensuring smooth sales operations, stronger distributor engagement, and effective business enablement across regions. The ideal candidate should have strong analytical ability, a customer‑centric approach, knowledge of mutual fund operations, and the capability to collaborate seamlessly with internal and external stakeholders Principal Accountabilities: · Support the regional head in MIS and analytics by preparing and maintaining MIS reports including AUM dashboards, sales performance trackers, SIP trends, channel productivity, and distributor contribution etc as required. · Responsible for data compilation for NFOs, product launches, and marketing campaigns & market intelligence etc · Assist the regional and zonal heads with actionable insights to support decision‑making and performance reporting. · Consolidate inputs from branches to contribute to regional strategy formulation. · Support campaigns, product launches, sales drives, and promotional initiatives · Create basic presentations, MIS reports, and ad-hoc analyses as and when required. · Assist in special projects initiated by the Regional Head · Assist in coordination of event logistics, collaterals, and standard communication templates for sales & distributor engagement programs. · Maintain updated product decks, presentations, and sales enablement material for sales team with excellent coordination with digital/marketing/product teams. · Track and assist in distributor empanelment and documentation · Support in implementing standardized SOPs for sales support functions across regions. · Track compliance of teams in line with SEBI/AMFI guidelines. Certifications · NISM Series V A - Mutual Funds Distributor Module certified · NISM Series XXI A - NISM PMS Skills & Competencies · Strong hands-on experience in Excel, PowerPoint. · Working knowledge of mutual fund distributor processes, brokerage structures, commission calculators, and industry platforms. · Familiarity with CAMS/KFintech reporting, empanelment processes, and AMFI guidelines. · Strong communication and ability to manage multiple stakeholders. · Customer‑centric and solution‑oriented mindset. Preferred Industry Experience: · Graduate/Postgraduate in Business, Finance, Economics, or related field. · 3–5 years of experience in analytics, MIS, or business support roles (preferably in AMC, banking, or financial services