Technology Support Specialist

Location

Spangdahlem Air Base, Germany

Estimated Hours

8–20 hours per week (Up to 1,040 hours annually)

Work Schedule

Monday–Friday, 0800–1600

Key Responsibilities

• Provide hardware and software support for computers, servers, peripherals, and classroom technology.
• Administer Windows, Windows Server, Hyper-V, and Linux systems.
• Maintain enterprise Wi-Fi and network infrastructure (including Ubiquiti).
• Implement new hardware/software systems and support system upgrades.
• Ensure data backup, system security, and compliance with DoD/Air Force regulations.
• Troubleshoot and resolve IT issues; respond to emergencies within 2 hours.
• Maintain IT documentation, system diagrams, and equipment tracking.
• Safeguard government property and secure facilities/equipment.
• Advise the Education Service Officer on IT improvements and purchases.

Minimum Qualifications

Experience

Minimum five (5) years of experience in hardware and software support within a networked enterprise environment

Experience with

• Microsoft Windows and Windows Server administration
• Microsoft Hyper-V virtualization
• Linux deployment and administration
• Enterprise Wi-Fi network management
• DoD/Air Force computer security regulations

Current

• CompTIA Security+ certification
• Ability to provide three professional references
• Strong troubleshooting, documentation, and communication skills