Operations Support Director - APAC

Role Responsibilities

• Develop and implement operational strategies to ensure that the company's operational objectives are achieved.
• Supervise and manage the daily project operations of the department, including personnel management, budget control, process optimization, etc.
• Work closely with all departments to ensure the smooth running of the department's work.
• Conduct regular evaluations and improvements to enhance efficiency and quality.
• Participate in the formulation of major decisions and provide strategic advice for the development of the department and the company.
• Keep abreast of industry dynamics to make timely adjustments to operational strategies.

Role Requirements

• Extensive experience in operations management, with experience working in a global F&B or retail business. Understanding of coffee and tea or related industries and operating models a plus.
• Good leadership and team management skills, able to motivate and manage a diverse team.
• Strong analytical and problem-solving skills with the ability to make informed decisions in a complex work environment.
• Excellent communication and coordination skills with the ability to work effectively with various teams.
• Innovative thinking, able to propose new operational strategies and methods.
• Open to travel within the region for work purposes.