Marketing Process & Change Manager, APAC

The Opportunity

Join Pax8 in Australia as a Marketing Process Change Manager and play a pivotal role in shaping how modern marketing organisations operate at scale.

This is a rare opportunity to build the foundation of marketing excellence across APAC. You will define how work gets done, bring clarity to complexity, and create visibility where none exists today. At Pax8, we are also on an ambitious AI journey meaning the processes you map today will power smarter, more automated, and more intelligent ways of working tomorrow.

This role is a 6-month fixed-term contract , and can be based in Sydney or Brisbane, Australia.

What you’ll be doing?

Process Discovery & Mapping

• Capture and document end-to-end marketing processes across campaigns, events, content, digital, and partner activity.
• Identify how systems, data, teams and workflows connect across the organisation.
• Map cross-functional flows between Marketing and Sales, Channel, Finance, Operations and more.
• Use structured methodologies to create clear, scalable process documentation.
• Build a centralised process registry to ensure ownership and long-term sustainability.

Change Management

• Lead structured change initiatives that improve how Marketing operates.
• Assess readiness, identify risks and define success measures.
• Design communications and training that drive adoption and embed new ways of working.
• Align stakeholders and maintain momentum across multiple initiatives.

Project Delivery

• Translate requirements into clear project plans and deliver against priorities.
• Partner with global teams to leverage tools, frameworks and shared expertise.
• Keep stakeholders informed and engaged through regular updates and insights.

Continuous Development

• Take ownership of your growth through learning, coaching and real-world challenges.
• Contribute to building best practices and elevating capability across the region.

What you bring?

• Proven capability in process mapping, business analysis, or operational improvement.
• Strong understanding of marketing workflows across campaigns, digital, content, events, and partner ecosystems.
• Hands-on experience creating structured process documentation using recognised frameworks.
• Familiarity with marketing and business systems, and how they interact across workflows.
• Demonstrated ability to engage stakeholders, run workshops, and translate discussions into clear outputs.
• Experience assessing impact, identifying risks, and supporting change initiatives.
• Strong communication skills with the ability to simplify complex processes.
• Analytical mindset with a focus on performance, measurement and optimisation.
• Self-driven, detail-oriented and comfortable working in ambiguity.
• A pragmatic approach — focused on documenting reality before redesigning it.

Why join Pax8?

Well here are a few points of how we value our greatest assets

• At Pax8, we want to support you in both work and play. Sometimes there isn't enough time for the latter, which is why Pax8 offers an additional 2 weeks of bonus leave every year! YES that's 6 weeks of holiday leave, with the additional 2 weeks being available from your first day!
• In addition to the above, we offer all our employees Gold Standard, Private Health Insurance. Beneficial for when life happens!
• Unlimited growth through our learning & development (L&D) programs in an environment that fosters internal promotions, helping you gain the necessary skills to reach the next step in your professional journey!
• Connecting with our community is important – which is why we have our donation matching program, DEI-B events, and our employee resource groups to ensure everyone feels at home at Pax8.

Life at Pax8 (and where to learn more)

At Pax8, it’s business—and it IS personal. We’re building something bold for the channel: a marketplace experience designed to help partners move faster, sell smarter, and deliver more impact for SMB customers. Learn more about what we’re building through the Pax8 Blog (including Asia-Pacific updates) and explore how Pax8 is supporting the shift from managed services to managed intelligence:

https://www.pax8.com/blog/

https://www.pax8.com/blog/managed-intelligence/

Trust and hiring

At Pax8, we care deeply about building genuine, trust based relationships — starting with how we hire.

To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change. By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you're applying as your authentic self, you have nothing to worry about — we're excited to meet you.

We also use thoughtfully applied AI-enabled tools to support our hiring process. These tools may assist with tasks such as reviewing or prioritising applications, but hiring decisions