Collections Assistant

• Prepare paperwork necessary to process bankruptcies and garnishments.
• Follow established guidelines to review and update account status.
• Assist in force place insurance.
• Compose letters and emails to attorneys using proper grammar.
• Process transactions with accuracy and attention to detail.
• Assist in ensuring Bank is in compliance with state and federal regulations.
• Will be required to contact past due customers.
• May be required to appear in court with Collections Officer
• Must follow all policies and procedures outlined by the Bank.

Performs other duties as assigned.

Requirements

• Job related experience preferred but not required.
• Graduation from high school or equivalent GED
• Provide exceptional service to customers and co-workers
• Maintain a high standard of professionalism
• Good listening/problem solving skills
• Excellent communication skills both verbal and written (including the meaning and spelling of words and rules of composition and grammar).
• Proficient with Microsoft Excel.
• Good organizational skills.